Position Details
About this role
This role involves developing and enhancing Amazon Connect, an AI-powered customer experience platform, leveraging AWS cloud services, AI, and scalable web technologies.
Key Responsibilities
- Designing scalable systems
- Developing end-to-end code
- Working with AI/ML technologies
- Collaborating with cross-functional teams
- Ensuring system resilience
Technical Overview
The environment includes AWS cloud infrastructure, AI and ML frameworks, NoSQL databases, and web development stacks, focusing on building scalable, resilient contact center solutions.
Ideal Candidate
The ideal candidate is a mid-level software engineer with a strong background in cloud computing, AI, and web development, experienced with AWS services and scalable system design.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with AWS or cloud platforms, No background in scalable system design, No experience with AI or ML
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