✦ Luna Orbit — Software Engineering

Software Development Manager, Amazon Connect

at Amazon.com

📍 US, NY, New York Onsite Posted April 02, 2026
Type Full-Time
Experience lead
Exp. Years 3+ years (engineering team management); 7+ years (engineering teams); 3+ years (design/architect); 8+ years (leading multi-tier web services)
Education Not specified
Category Software Engineering

Lead a software development team within Amazon Connect, guiding architectural direction, feature delivery, and cross-team collaboration to scale AWS services. Own a culture of operational excellence, security, and customer focus while partnering with product management and senior technical leaders.

  • Lead teams and coordinate feature development across teams
  • drive architectural direction and scale of services
  • ensure alignment with broader AWS services
  • hire, coach, and manage engineers
  • maintain a culture of operational excellence and security

Role centers on managing engineers to design, implement, and scale multi-tier web services with robust coding standards, code reviews, source control, build/test processes, and live-site operations within AWS.

The ideal candidate is a senior software development leader who has hands-on experience managing engineering teams and driving architecture for large-scale, multi-tier web services. They should excel at coordinating cross-team delivery, partnering with product management, and delivering secure, scalable features for AWS Connect.

3+ years of engineering team management experience7+ years of working directly within engineering teams experience3+ years of designing or architecting (design patternsreliability and scaling) of new and existing systems experience8+ years of leading the definition and development of multi tier web services experienceExperience partnering with product or program management teams
Experience in communicating with usersother technical teamsand senior leadership to collect requirementsdescribe software product featurestechnical designsand product strategyExperience in recruitinghiringmentoring/coaching and managing teams of Software Engineers to improve their skillsand make them more effectiveproduct software engineers
Amazon Web ServicesAWS
software development manageramazon connectawsamazon web servicesengineering team managementmulti tier web servicesdesign patternsreliabilityscalingcoding standardscode reviewssource control managementbuild processestestinglivesite operationsproduct managementoperational excellencesecuritycustomer focusarchitectureleadership
engineering team managementdesigning or architecting (design patternsreliability and scaling) of new and existing systemsmulti tier web servicescoding standardscode reviewssource control managementbuild processestestinglivesite operationspartnering with product management
leadershipcommunicationcollaborationproblem-solvingteam mentorshipcustomer focusoperational excellence
Industry SaaS
Job Function Lead software development for AWS Connect by growing a team, defining architecture, and delivering scalable, secure features.
Role Subtype Technical Project Manager
Tech Domains Amazon Web Services, Linux, Kubernetes, Docker, Java
software development manageramazon connectawsamazon web servicesengineering team managementmulti tier web servicesdesign patternsreliabilityscalingcoding standardscode reviewssource control managementbuild processestestinglivesite operationsproduct managementoperational excellencesecuritycustomer focusarchitectureleadershipSoftware Development ManagerAmazon ConnectAmazon Web ServicesAWS

3+ years of engineering team management experience, 7+ years of direct engineering experience, 3+ years designing/architecting systems, 8+ years leading multi-tier web services

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile