✦ Luna Orbit — IT Support & Helpdesk

Software Engineer II

at Lumen Technologies

📍 Remote, USA Remote 💰 $67K – $90K USD / year Posted March 10, 2026
Salary $67K – $90K USD / year
Type Full-Time
Experience mid
Exp. Years 3+ years
Education Not specified
Category IT Support & Helpdesk

This role involves supporting HR, payroll, benefits, and legal system integrations through interface analysis, troubleshooting, and job scheduling. The focus is on ensuring seamless data exchange and system reliability within HR platforms.

  • Investigate and resolve system interface issues
  • Analyze complex data sets for seamless integration
  • Collaborate with internal and external teams
  • Translate business requests into technical specifications
  • Monitor and maintain job schedules

The technical environment includes SAP SuccessFactors, SAP Employee Central Payroll, SAP CPI, Helix, and related HR systems. The role requires expertise in system troubleshooting, data integration, and interface design.

The ideal candidate is a mid-level HR systems analyst with 3+ years of experience in SAP SuccessFactors and HR platform integrations. They possess strong troubleshooting skills, experience with interface design, and the ability to collaborate with internal and external teams to ensure system reliability.

Experience with SAP SuccessFactorsSystem interface designData integration methodologiesTroubleshooting HR systemsJob scheduling and monitoring
Experience with SAP Employee Central PayrollExperience with SAP CPIExperience with HelixKnowledge of HRIS data structuresExperience with external vendor integrations
SAP SuccessFactorsSAP Employee Central PayrollSAP CPIHelix
SAP SuccessFactorsSAP Employee Central PayrollSAP CPIHelixHR platformsSystem troubleshootingInterface analysisJob schedulingData integrationRoot cause analysis
SAP SuccessFactorsSAP Employee Central PayrollSAP Cloud Platform Integration (SAP CPI)HelixHR platformsSystem troubleshootingInterface analysisJob schedulingData integrationRoot cause analysis
Analytical skillsProblem-solvingCommunication skillsCollaborationTechnical documentation
Industry Human Resources / HR Tech / SaaS
Job Function HR system interface analyst and troubleshooting specialist
SAP SuccessFactorsSAP Employee Central PayrollSAP CPIHelixHR platformsSystem troubleshootingInterface analysisJob schedulingData integrationRoot cause analysisSystem interface designData structuresHRISTroubleshootingData securityTroubleshooting HR systemsSystem connectivity

Lack of experience with SAP SuccessFactors, No HR systems troubleshooting experience, Inability to work remotely, No experience with system interface design, Lack of data integration knowledge

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