Must-Have Skills
5-7 years experience developing and supporting Salesforce platform implementations aligned to a Service or IT business unitA related technical degreeStrong working knowledge of APEX (classestriggersand web services)FlowsSalesforce APIsJSONREST API'sSOAPSOQLLWCSalesforce platformCommunitiesHands-on experience with Service Cloud implementation(s) and common Salesforce objects and features such as CaseEntitlementsKnowledgeField ServiceOmni-ChannelMessagingVoiceAnalyticsSlackand Service PortalsStrong understanding of Source Control Management systems (ex. GitBitbucket)and modern CI/CD practicesProficient in writing clear and concise technical documentationExperience in Agile/Scrum and the ability to estimatedesignbuildunit test and deploy Salesforce solutionsSolid understanding of object oriented programming principlesand practices of software deployment implementationsincluding design patternsrelease management strategiesand testing best practicesCertifications: Platform Developer IPlatform App BuilderSalesforce Certified Platform Administrator
Nice-to-Have Skills
Master's degree in relevant business or technical disciplineSalesforce System or Application ArchitectSlack and Slack IntegrationsMuleSoft and Data 360ITIL Service conceptsDevOps deployment pipeline automationAgentforce applicationsSlack integrations
Tools & Platforms
SalesforceAPEXFlowsSalesforce APIsJSONRESTSOAPSOQLLWCService CloudSlackGitBitbucketCI/CDAgileScrumPlatform Developer IPlatform App BuilderSalesforce Certified Platform AdministratorData 360MuleSoft
Hard Skills
ApexFlowsSalesforce APIsJSONREST APIsSOAPSOQLLWCService CloudEntitlementsKnowledgeField ServiceOmni-ChannelMessagingVoiceAnalyticsSlackService PortalsGitBitbucketCI/CDAgileScrumPlatform Developer IPlatform App BuilderSalesforce Certified Platform Administrator
Soft Skills
Strong communicationAttention to detailTechnical documentationTeam collaboration
Certifications
Required
Platform Developer IPlatform App BuilderSalesforce Certified Platform Administrator
Preferred
Salesforce System or Application Architect
Keywords for Your Resume
SalesforcePlatform Developer IPlatform App BuilderSalesforce Certified Platform AdministratorApexFlowsSalesforce APIsJSONRESTSOAPSOQLLWCService CloudSlackGitBitbucketCI/CDAgileScrumData 360Platform Administrator
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