✦ Luna Orbit — System Administration

Software Support Specialist II

at ConnectWise

📍 Tampa, FL, US Remote Posted March 10, 2026
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Position Details

Type Full-Time
Experience mid
Exp. Years 3+ years
Education Not specified
Category System Administration

About this role

This role involves providing advanced technical support and management of enterprise IT systems supporting US Special Operations Command. The candidate will ensure system stability, security, and operational efficiency.

Key Responsibilities

  • Install and maintain OS, troubleshoot hardware/software/network issues, configure servers, perform backups, support VDI environment

Technical Overview

Supports Windows Server, Active Directory, Horizon VDI, and enterprise IT infrastructure. Responsible for troubleshooting, system updates, and security protocols.

Ideal Candidate

The ideal candidate is a mid-level systems administrator with 3+ years of experience managing enterprise IT environments, including Active Directory, Windows Server, and VDI solutions. Strong troubleshooting and communication skills are essential.

Must-Have Skills

System administrationTroubleshootingActive DirectoryWindows ServerBackup and recovery

Nice-to-Have Skills

Horizon VDIIT infrastructure managementSecurity protocolsServer configuration

Tools & Platforms

Horizon VDIActive DirectoryGPOADFSDFSWindows Server

Required Skills

System administrationWindows ServerActive DirectoryGPOADFSDFSHorizon VDIBackup and recoveryIT infrastructureSecurityTroubleshooting

Hard Skills

System administrationWindows ServerActive DirectoryGPODNSAADCADFSDFSServer configurationHorizon VDIBackup and recoveryIT infrastructureSecurityTroubleshooting

Soft Skills

Problem-solvingCommunicationAnalytical skillsTeamworkDocumentation

Industry & Role

Industry Defense / Government / IT Services
Job Function Systems administrator supporting government IT infrastructure

Keywords for Your Resume

System AdministratorSysadminWindows ServerActive DirectoryGPOADFSDFSHorizon VDIBackup and recoveryIT infrastructureSecurityTroubleshootingServer configurationEnterprise ITGovernment IT

Deal Breakers

Lack of experience with Windows Server or Active Directory, No troubleshooting skills, Unwilling to work remotely, No experience with Horizon VDI

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