✦ Luna Orbit — AI & Machine Learning

Solutions Architect

at Formant

📍 Remote, US Remote 💰 $120K – $140K USD / year Posted March 25, 2026
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Position Details

Salary $120K – $140K USD / year
Type Full-Time
Experience mid
Exp. Years 2-4 years
Education Not specified
Category AI & Machine Learning

About this role

Support and implement AI deployments for customers, troubleshoot issues, and collaborate with internal teams to deliver practical AI-powered solutions in real-world environments.

Key Responsibilities

  • Customer deployment support
  • Troubleshoot production issues
  • Collaborate with engineering
  • Document best practices
  • Support AI system integration

Technical Overview

Experience with large language models, AI/ML workflows, APIs, deployment tools, and troubleshooting in customer-facing roles, with a focus on robotics and physical constraints.

Ideal Candidate

The ideal candidate is a mid-level solutions architect with 2+ years experience working directly with customers on AI/ML deployments, troubleshooting production issues, and integrating AI systems with APIs. They are proactive, collaborative, and adaptable to fast-paced environments.

Must-Have Skills

2-4 years customer-facing technical experienceExperience with LLMs or AI/ML workflowsTroubleshooting production issuesWorking with external customersDocumentation

Nice-to-Have Skills

Experience with AI deploymentKnowledge of roboticsExperience with AI toolsCustomer engagement

Tools & Platforms

APIsAI/ML frameworksDeployment tools

Required Skills

LLMsprompt engineeringAI workflowsAI systemsdeploymenttroubleshootingAPIsautomationdata pipelinesphysical constraints

Hard Skills

LLMsPrompt EngineeringAI/ML workflowsAI systemsDeploymentTroubleshootingAPIsAutomationData PipelinesPhysical Constraints

Soft Skills

Customer FocusProblem-SolvingCommunicationCollaborationAdaptability

Industry & Role

Industry AI/Robotics
Job Function AI deployment and customer support in AI/ML systems
Role Subtype Solutions Engineer

Keywords for Your Resume

LLMsprompt engineeringAI workflowsAI systemsdeploymenttroubleshootingAPIsautomationdata pipelinesphysical constraintscustomer facingAI toolsroboticscustomer support

Deal Breakers

Less than 2 years customer-facing experience, No experience with AI/ML workflows, Lack of troubleshooting skills, Inability to work remotely

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