Solutions Architect, Knowledge Management & Governance, Worldwide Field Enablement

This role designs AI-powered enablement systems for a global organization, focusing on automating content analysis, design recommendations, and development workflows. You will build intelligent agents for knowledge management and governance and create workflow-integrated learning experiences with measurable ROI.

• Architect AI-powered enablement systems that automate content analysis and workflows
• Build intelligent agents for knowledge management and governance across the content lifecycle
• Create workflow-integrated solutions delivering contextual guidance and just-in-time learning
• Establish technical foundations for human-AI collaboration frameworks with human oversight
• Deliver measurable ROI through AI investments across analysis/design/development/implementation/evaluation

You will architect AI infrastructure including AI agents and automation solutions across the enablement program lifecycle. The technical scope includes diagnosing skill gaps, orchestrating practice, delivering feedback, and implementing human-AI collaboration frameworks with strategic human oversight.

The ideal candidate is a solutions architect who has designed AI infrastructure and built AI agents or automation systems for enterprise enablement use cases. They are strong in instructional design and change management, can architect knowledge management and governance solutions across the content lifecycle, and can define human-AI collaboration frameworks that balance automation with human oversight.