✦ Luna Orbit — Consulting & Advisory

Solutions Architect, Knowledge Management & Governance, Worldwide Field Enablement

at Amazon.com

📍 US, VA, Arlington Unknown Posted April 14, 2026
Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category Consulting & Advisory

This role designs AI-powered enablement systems for a global organization, focusing on automating content analysis, design recommendations, and development workflows. You will build intelligent agents for knowledge management and governance and create workflow-integrated learning experiences with measurable ROI.

  • Architect AI-powered enablement systems that automate content analysis and workflows
  • Build intelligent agents for knowledge management and governance across the content lifecycle
  • Create workflow-integrated solutions delivering contextual guidance and just-in-time learning
  • Establish technical foundations for human-AI collaboration frameworks with human oversight
  • Deliver measurable ROI through AI investments across analysis/design/development/implementation/evaluation

You will architect AI infrastructure including AI agents and automation solutions across the enablement program lifecycle. The technical scope includes diagnosing skill gaps, orchestrating practice, delivering feedback, and implementing human-AI collaboration frameworks with strategic human oversight.

The ideal candidate is a solutions architect who has designed AI infrastructure and built AI agents or automation systems for enterprise enablement use cases. They are strong in instructional design and change management, can architect knowledge management and governance solutions across the content lifecycle, and can define human-AI collaboration frameworks that balance automation with human oversight.

Solutions ArchitectAI infrastructureAI agents and automation solutionsknowledge management and governancehuman-AI collaboration frameworksworkflow-integrated contextual guidance and just-in-time learning
Solutions ArchitectAI infrastructureAI agentsautomation solutionsknowledge managementgovernanceinstructional designchange managementcontent analysisworkflow integrationcontextual guidancejust-in-time learninghuman-AI collaboration frameworksskills gap diagnosisdeliver feedbackmeasurable ROI
Solutions ArchitectAI infrastructureAI agentsautomation solutionscontent analysisinstructional designchange managementknowledge managementgovernanceworkflow integrationcontextual guidancejust-in-time learninghuman-AI collaboration frameworksskills gap diagnosisorchestrate practicedeliver feedbackreinforce executionprogram developmentenablement programsROI measurementAnalysisDesignDevelopmentImplementationand Evaluationtime-to-delivery reductioncontent lifecycle management
architectural thinkingcommunicationstakeholder managementcross-functional collaborationprogram innovationchange enablementbalancing automation with human oversightmeasuring and improving outcomes
Industry SaaS
Job Function Architect AI-driven enablement and knowledge management solutions using AI agents and automation.
Role Subtype Solutions Architect
Tech Domains Amazon Web Services
Solutions ArchitectAI-driven enablementAI infrastructureAI agentsautomation solutionsknowledge managementgovernanceinstructional designchange managementcontent lifecyclecontent analysisdesign recommendationsdevelopment workflowsworkflow-integrated solutionscontextual guidancejust-in-time learninghuman-AI collaboration frameworksstrategic human oversightdiagnose skill gapsorchestrate practicedeliver feedbackreinforce executionAnalysisDesignDevelopmentImplementationand Evaluationmeasurable ROIenablement initiatives

Must have experience architecting AI-powered enablement systems with automation, Must have experience with knowledge management and governance frameworks, Must have experience designing workflow-integrated solutions that provide just-in-time learning

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