Position Details

Type Full-Time

Experience mid

Exp. Years 3+ years

Education Not specified

Category AI & Machine Learning

About this role

This role involves serving as a technical consultant to help customers understand and adopt Asana's AI-powered SaaS solutions through demonstrations and storytelling. The engineer will collaborate with sales and technical teams to deliver compelling product presentations.

Key Responsibilities

Conduct customer demos
Understand customer challenges
Create compelling presentations
Collaborate with sales and technical teams
Support AI and SaaS integration

Technical Overview

The technical environment includes AI technologies, SaaS platforms, API integrations, and security considerations. The candidate should be familiar with AI Studio and SaaS deployment processes.

Ideal Candidate

The ideal candidate is a mid-level solutions engineer with experience in AI and SaaS solutions, strong storytelling and customer engagement skills, and a proactive learning attitude. They should have at least 3 years of industry experience and be comfortable working onsite in Tokyo.

Must-Have Skills

IT industry experienceTechnical support experienceCustomer needs analysisStorytelling skillsAI technology interestSaaS experience

Nice-to-Have Skills

AI and SaaS knowledgeDemo creationBusiness process understandingSecurity knowledgeAPI integration

Tools & Platforms

AsanaAsana AIAI StudioAPI

Required Skills

Solutions EngineerAISaaSAPISecurityCustomer Needs AnalysisProduct DemonstrationStorytellingCustomer SupportBusiness Solutions

Hard Skills

AIArtificial IntelligenceSaaSSoftware DemonstrationStorytellingCustomer Needs AnalysisProduct PresentationBusiness SolutionsAI StudioAPISecurityTechnical SupportCustomer EngagementStorytelling SkillsBusiness Process

Soft Skills

CommunicationStorytellingEmpathyProactive LearningTeam CollaborationCustomer FocusAnalytical ThinkingProblem Solving

Industry & Role

Industry SaaS

Job Function Customer-facing technical consulting and product demonstration

Role Subtype Solutions Engineer

Tech Domains Artificial Intelligence, API, Security

Keywords for Your Resume

Solutions EngineerAIArtificial IntelligenceSaaSCustomer Needs AnalysisProduct DemonstrationStorytellingAPISecurityTechnical SupportCustomer EngagementBusiness SolutionsOnsiteTokyoHybridRemoteStorytelling SkillsCustomer FocusBusiness Process

Deal Breakers

Lack of industry experience, No customer-facing or demo experience, Inability to work onsite in Tokyo, No interest in AI or SaaS

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