Position Details
About this role
NinjaOne seeks a Solutions Engineer to support SaaS Backup products, focusing on customer technical issues, product integrations, and technical consultation to ensure client success.
Key Responsibilities
- Customer support
- Technical troubleshooting
- Product integration
- Customer relationship management
- Providing technical feedback
Technical Overview
Role involves troubleshooting, customer support, product integration, and technical feedback, with a focus on SaaS backup solutions, cloud platforms, and scripting for automation.
Ideal Candidate
The ideal candidate is a mid-level cybersecurity professional with 3+ years experience in data security, data loss prevention, and cloud security, proficient in AWS, Azure, and scripting languages. They possess leadership qualities and can work independently in a remote setting.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
Less than 3 years of experience, Lack of experience with AWS or Azure, No scripting skills (Python, PowerShell, Shell, Ruby, Go), Inability to work remotely
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