Position Details

Salary $87K – $130K USD / year

Type Full-Time

Experience entry

Exp. Years 1+ years

Education Bachelor's degree preferred

Category Networking & Telecom

About this role

AT&T networking role focused on ensuring reliable operation of Optical, IP Core, and Mobility networks; provides 24x7 technical support, fault and lifecycle management, and end-to-end service understanding.

Key Responsibilities

Troubleshooting and incident resolution
Network monitoring and maintenance
Configuration and deployment
Collaboration with teams and vendors
Documentation and reporting

Technical Overview

Scope includes troubleshooting, network monitoring and maintenance, configuring network devices, deploying network solutions, collaborating with vendors and DevOps, and documenting processes.

Ideal Candidate

The ideal candidate is an entry-level network technology support professional with 1+ years of related experience, capable of 24x7 support, troubleshooting, network monitoring, and coordinating with vendors. They should have a Bachelor's degree (preferred) and be willing to work onsite at Atlanta or Dallas.

Must-Have Skills

1+ years of related experienceBachelor's degree desired

Nice-to-Have Skills

Certification in some areas

Required Skills

Bachelor's degree; 1+ years of related experience; TroubleshootingNetwork MonitoringAlarm monitoringKPI monitoringConfigurationDeploymentDocumentationReportingDevOpsVendor coordinationEnd-to-end services

Hard Skills

TroubleshootingNetwork MonitoringMaintenanceConfigurationDeploymentAlarm monitoringKPI monitoringDocumentationReportingEnd-to-end services

Soft Skills

CommunicationCollaborationTeamworkProblem-solvingAdaptability

Industry & Role

Industry Telecom

Job Function Provide 24x7 network technical support and lifecycle management for AT&T's core network platforms

Role Subtype Technical Support Specialist

Tech Domains Cisco Networking, Networking / TCP-IP

Keywords for Your Resume

Specialist Network Technology SupportAT&TOpticalIP CoreMobility24x7 technical supportfault and lifecycle managementend-to-end servicesTroubleshootingNetwork MonitoringMaintenanceConfigurationDeploymentVendor coordinationDevOpsDocumentationReportingBachelor's degree1+ yearsTier 2 issues

Deal Breakers

Must be able to work onsite at stated locations (Atlanta or Dallas), No relocation offered

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