✦ Luna Orbit — IT Support & Helpdesk

Specialist , Software Engineering (Hybrid - NJ or PA)

at Merck

📍 2 Locations Hybrid 💰 $87K – $137K USD / year Posted March 27, 2026
Apply Now → ← Browse All Jobs

Position Details

Salary $87K – $137K USD / year
Type Full-Time
Experience mid
Exp. Years 2+ years
Education High School Diploma/GED required; advanced degree preferred
Category IT Support & Helpdesk

About this role

This role involves supporting platform compliance, managing change requests, and assisting with SOX and GxP audits within a healthcare manufacturing environment.

Key Responsibilities

  • Support SOX compliance
  • Maintain GxP audit readiness
  • Manage change requests
  • Support platform risk assessments
  • Assist in automation development

Technical Overview

The technical environment includes BPMN, Appian, Celonis, UiPath, ServiceNow, Jira, and Confluence, with a focus on platform support, compliance, and automation.

Ideal Candidate

The ideal candidate is a mid-level business analyst with experience supporting platform compliance, SOX, and GxP audits, familiar with BPMN and automation tools like UiPath and Appian. Strong communication and problem-solving skills are essential.

Must-Have Skills

AppianCelonisUiPathBPMNSupport SOX complianceSupport GxP auditsBusiness AnalysisChange Request Management

Nice-to-Have Skills

IT SOX audits supportGxP CAPA deviationPlatform requirements developmentAutomation requirementsSDLC processes

Tools & Platforms

ServiceNowJiraConfluenceAppianCelonisUiPath

Required Skills

AppianCelonisUiPathBPMNServiceNowJiraConfluenceIT SOX auditsGxPChange Request ManagementPlatform EngineeringBusiness Process ManagementSDLCApplication MonitoringSystem DesignSystem IntegrationTesting

Hard Skills

AppianCelonisUiPathBPMNServiceNowJiraConfluenceIT SOX auditsGxPChange Request ManagementPlatform EngineeringBusiness Process ManagementSDLCApplication MonitoringSystem DesignSystem IntegrationTesting

Soft Skills

CommunicationBusiness AnalysisProblem-solvingCollaborationAttention to detail

Industry & Role

Industry Healthcare & Medical
Job Function Supporting platform compliance and audit activities in a regulated healthcare environment
Role Subtype Business Analyst
Tech Domains Appian, Celonis, UiPath, ServiceNow

Keywords for Your Resume

IT SupportHelp DeskBusiness AnalysisAppianCelonisUiPathBPMNSupport SOXGxPChange RequestPlatform EngineeringSDLCSystem DesignSystem IntegrationTestingSupport GxP auditsSupport SOX complianceSupport platform requirementsAutomation

Deal Breakers

Lack of experience with Appian, Celonis, or UiPath, No experience with SOX or GxP audits, No background in business analysis or platform support, Lack of communication skills

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile