Position Details
About this role
This role involves supporting the sales and adoption of Salesforce's AI-powered ITSM solutions, demonstrating product capabilities, and building strong customer relationships to facilitate sales growth.
Key Responsibilities
- Demonstrate and evangelize solutions
- Support product integration
- Articulate solution value
- Build customer relationships
- Identify solutions to drive sales
Technical Overview
The environment includes Salesforce Service Cloud, Data Cloud, Einstein AI, and workflow automation tools. The focus is on solution demonstration, technical evangelism, and customer support.
Ideal Candidate
The ideal candidate is a technically skilled solution engineer with experience in AI, ITSM, and Salesforce platforms. They excel at demonstrating solutions, building customer relationships, and supporting product integrations to drive sales growth.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with Salesforce or AI solutions, Poor communication skills, Inability to demonstrate technical solutions, No experience in SaaS or cloud environments
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