✦ Luna Orbit — Sales & Business Development

Sr. Account Manager

at Kobie Marketing

📍 Remote, US Remote Posted March 18, 2026
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Position Details

Type Full-Time
Experience mid
Exp. Years 3+ years
Education Not specified
Category Sales & Business Development

About this role

This role involves managing key client accounts, optimizing loyalty programs, and driving strategic initiatives to enhance customer engagement and retention.

Key Responsibilities

  • Manage client accounts
  • Optimize loyalty programs
  • Develop strategic plans
  • Coordinate cross-functional teams
  • Enhance customer engagement

Technical Overview

Focus on client relationship management, loyalty program strategies, data analysis, and program optimization, with proficiency in CRM and loyalty platform tools.

Ideal Candidate

The ideal candidate is a mid-level account manager with at least 3 years of experience managing client relationships and loyalty programs. They excel in strategic planning, communication, and client engagement, with a focus on program optimization and customer success.

Must-Have Skills

account managementclient communicationloyalty programsstrategic planningclient relations

Nice-to-Have Skills

data analysismarketing strategiesprogram optimizationcustomer engagement

Tools & Platforms

CRMloyalty platform software

Required Skills

account managementclient communicationloyalty programsstrategic planningclient relationsprogram optimizationcustomer engagementproject managementdata analysismarketing strategies

Hard Skills

account managementclient communicationloyalty programsstrategic planningprogram optimizationclient relationsproject managementdata analysismarketing strategiescustomer engagement

Soft Skills

communicationcollaborationproblem-solvingstrategic thinkingrelationship buildingtime management

Industry & Role

Industry Marketing & Loyalty
Job Function Mid-level account manager focusing on client loyalty and program management
Role Subtype Customer Success & Support
Tech Domains Customer Relationship Management

Keywords for Your Resume

account managerclient communicationloyalty programsstrategic planningclient relationsprogram optimizationcustomer engagementproject managementdata analysismarketing strategiesremoteclient successrelationship buildingcustomer supportdigital marketingaccount management

Deal Breakers

No experience in account management or loyalty programs, Lack of client communication skills, No experience with customer engagement, Unwillingness to work remotely

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