✦ Luna Orbit — Business Analysis

Sr BOA- Goshen, IN

at Jones Financial (Edward Jones)

📍 Goshen, IN Onsite Posted April 02, 2026
Type Full-Time
Experience senior
Exp. Years 5+ years
Education Not specified
Category Business Analysis

Senior Branch Office Administrator at Edward Jones provides administrative support to a financial advisor or team, focusing on client accounts, communication, and a positive client experience in Goshen, IN.

  • Provide administrative support to a financial advisor or team of advisors
  • Manage client accounts, including opening and transfers, and maintain documentation
  • Schedule appointments, prepare meeting materials, manage correspondence, and support marketing initiatives
  • Participate in annual business planning and branch marketing activities
  • Utilize MoneyGuide, Salesforce, and Microsoft Office; maintain proficiency with firm-provided software

Role uses MoneyGuide, Salesforce, and Microsoft Office to support advisors and branch operations; includes mentoring and advanced client service responsibilities.

The ideal candidate is a senior administrative professional with 5+ years of financial services experience, capable of supporting multiple advisors. They should be proficient with MoneyGuide, Salesforce, and Microsoft Office, and able to mentor teammates while managing complex client accounts.

Client ServiceAccount ManagementAdministrative & Operational SupportTechnology
Analytical ThinkingAttention to DetailAdaptabilityConversational SkillsDigital Tool UtilizationTeam Collaboration
MoneyGuideSalesforceMicrosoft Office
Client ServiceAccount ManagementAdministrative & Operational SupportTechnologyMoneyGuideSalesforceMicrosoft Office
MoneyGuideSalesforceMicrosoft OfficeAccount openingAccount transfersDocumentationSOPs
Analytical ThinkingAttention to DetailAdaptabilityConversational SkillsDigital Tool UtilizationTeam CollaborationCustomer ServiceCommunicationProblem SolvingTime Management
Industry Banking
Job Function Administrative support and client service for Edward Jones branch office
Role Subtype Customer Support Specialist
Tech Domains Salesforce, Microsoft 365
senior branch office administratorsr. boaboabranch office administratoredward jonesmoneyguidesalesforcemicrosoft officeaccount openingaccount transfersdocumentationsopmarketing initiativesclient serviceadministrative & operational supportinbound callsoutbound callsteam collaborationbranch officemicrosoft 365account management

5+ years of related financial services, banking, or legal experience required

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