✦ Luna Orbit — IT Support & Helpdesk

Sr. Customer Support and Deployment Engineer - US

at ZEDEDA

📍 Remote, US Remote Posted March 03, 2026
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Position Details

Type Full-Time
Experience mid
Exp. Years 8+ years
Education BS Computer Science, Information Technology or similar experience
Category IT Support & Helpdesk

About this role

A senior technical support role focused on deploying and troubleshooting Linux-based edge computing infrastructure, including hardware, networking, and container orchestration, supporting Fortune 500 clients remotely.

Key Responsibilities

  • Support edge infrastructure deployments
  • Troubleshoot Linux and network issues
  • Configure hardware appliances
  • Manage Docker and Kubernetes environments
  • Operate and troubleshoot hypervisors

Technical Overview

Involves Linux system administration, network troubleshooting, hypervisor management, container deployment with Docker and Kubernetes, and cloud configuration using Azure, with scripting in Python and Shell.

Ideal Candidate

The ideal candidate is an experienced IT support engineer with at least 8 years supporting Linux systems, network troubleshooting, hypervisors, and container orchestration tools like Kubernetes and Docker. They are proficient in Linux system administration, scripting, and cloud platforms, capable of managing complex edge infrastructure deployments remotely.

Must-Have Skills

Linux system administrationTroubleshootingNetworking conceptsHypervisorsDockerKubernetes

Nice-to-Have Skills

Python programmingShell ScriptingAzureSwaggerPostmanTerraformNetwork troubleshootingSecure tunnels

Tools & Platforms

LinuxDockerKubernetesAzureSwaggerPostmanTerraform

Required Skills

LinuxLinux system administrationTroubleshootingNetworkingHypervisorsDockerKubernetesAzureShell ScriptingPython

Hard Skills

LinuxLinux system administrationUEFIBIOSPythonShell ScriptingNetworkingDHCPDNSNATFirewallIPtraceroutenetstattcpdumpSSHhypervisorsDockerKubernetesAzureSwaggerPostmanTerraform

Soft Skills

troubleshootinganalytical skillscommunicationself-startercustomer focus

Certifications

Required

Certified Kubernetes Administrator

Industry & Role

Industry Edge Computing, Cloud
Job Function Edge computing deployment and support engineering

Keywords for Your Resume

LinuxLinux system administrationTroubleshootingNetworkingHypervisorsDockerKubernetesAzureSwaggerPostmanTerraformShell ScriptingPythonSecure tunnelsNetwork troubleshootingEdge computingRemote deployment

Deal Breakers

Less than 8 years of experience, Lack of Linux system administration skills, No Kubernetes or Docker experience, Inability to work remotely

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