✦ Luna Orbit — Executive & General Management

Sr. Director - Consumer Credit Ops

at Ally Financial

Hybrid Posted March 24, 2026
Type Not Specified
Experience senior
Exp. Years 12+ years
Education High school Diploma or GED required
Category Executive & General Management

This leadership role oversees consumer credit operations, manages loan portfolios, and develops credit strategies to maximize performance and ensure compliance within a banking environment.

  • Manage loan activities
  • Develop credit policies
  • Lead credit team
  • Optimize loan workflows
  • Build customer relationships

The role involves managing credit and loan processing systems, developing credit policies, and leading teams in a hybrid work setting, with a focus on strategic growth and risk management.

The ideal candidate is a senior leader with over 12 years in consumer credit and loan operations, demonstrating strong management, strategic planning, and client relationship skills within a banking or financial services environment.

12+ years experience in financial servicesleadership in credit operationsexperience managing loan portfolioscustomer relationship skillsstrategic planning
automotive industry experiencesales strategyteam developmentperformance management
credit management systemsloan processing platforms
Consumer CreditLoan OperationsUnderwritingCredit PolicyTeam ManagementBusiness DevelopmentCustomer RelationshipData ManagementProcess ManagementStrategy Development
Consumer CreditLoan OperationsUnderwritingCredit PolicyTeam ManagementBusiness DevelopmentCustomer RelationshipData ManagementProcess ManagementStrategy Development
leadershipcommunicationstrategic thinkingrelationship buildingmentoring
Industry Financial Services / Banking
Job Function Consumer Credit Operations Executive
Role Subtype Credit Operations Director
Tech Domains Microsoft 365, Azure
consumer creditloan operationscredit policyteam managementbusiness developmentcustomer relationshipdata managementstrategy developmentleadershipfinancial servicesloan portfoliocredit riskperformance managementclient supportcredit underwritingstrategy

Less than 12 years experience, No leadership in credit or loan operations, Lack of strategic planning skills, No experience managing loan portfolios

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile