Position Details

Salary $84K – $84K USD / year

Type Not Specified

Experience mid

Exp. Years 4-7 years

Education Bachelor's degree

Category Data & Analytics

About this role

Develop internal procedures for systems use and operation based on business process requirements. Provide end-user support, maintain data integrity, and ensure reporting needs are met through both standard and ad hoc reporting.

Key Responsibilities

Meet with customers to understand future business requirements and coordinate business cases to gain approval
Proactively maintain working knowledge of industry trends and applicable technologies
Coordinate and provide training to end users and make presentations
Provide day-to-day client support and conduct diagnostics for optimal performance
Ensure data integrity and meet end user reporting needs including ad hoc reporting

Technical Overview

Role focuses on information management and systems operation procedures, end-user enablement, diagnostics, and data/reporting accuracy. It does not list specific software tools but emphasizes knowledge of applicable industry technologies and applications.

Ideal Candidate

The ideal candidate is a mid-level information management professional with a Bachelor's degree and 4+ years of experience supporting systems operations aligned to business process requirements. They are strong in data integrity, end user support, diagnostics, and delivering reporting (including ad hoc reporting) while coordinating stakeholders and providing training and presentations.

Must-Have Skills

developing internal procedures for systems use/operation in accordance with business process requirementsdata integrityend user supportdiagnosticsad hoc reporting services

Required Skills

internal proceduressystems use/operationbusiness process requirementsbusiness case developmentstakeholder communicationend user trainingend user supportdiagnosticsdata integrityinformation management servicesreportingad hoc reportingpresentations

Hard Skills

internal procedures for systems use/operationbusiness process requirementsbusiness cases developmentstakeholder communicationindustry trends knowledgetechnology and applications applicable to business processesend user trainingend user supportdiagnosticsdata integrityinformation management servicesreporting needsad hoc reporting services

Soft Skills

customer communicationstakeholder managementprioritizationpresentationstraining deliveryproblem-solvingworking with end usersindependent planning under minimal supervisionjudgment

Industry & Role

Industry Energy

Job Function Develop and operate information management procedures supporting business processes, end users, and accurate reporting.

Role Subtype Business Intelligence Analyst

Keywords for Your Resume

Sr Info Mgmt AnalystInformation Managementinternal proceduressystems use/operationbusiness process requirementsbusiness caseend user trainingend user supportdiagnosticsdata integrityinformation management servicesreportingad hoc reportingstakeholderspresentationsindustry trendstechnology and applicationsminimal supervisionwork extended hourscoverage during stormsenergy delivery emergencies

Deal Breakers

Bachelor's degree required, 4-7 years job-related work experience in the functional area (as stated range)

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