Position Details

Salary $84K – $84K USD / year

Type Full-Time

Experience senior

Exp. Years 4-7 years

Education Bachelor's degree

Category Business Analysis

About this role

Senior information management analyst responsible for developing internal procedures for systems use, training end users, and providing day-to-day client support and ad hoc reporting to ensure data integrity and optimal system value.

Key Responsibilities

Meets with customers to understand future business requirements
Coordinates the development of business cases to gain client approval
Provides training to end users and conducts presentations
Ensures end user reporting needs are met and provides ad hoc reporting services
Provides day-to-day client support and diagnostics

Technical Overview

Focus on information management, data integrity, ad hoc reporting, and end-user support with emphasis on ITIL-guided incident and change processes; key tools include Microsoft Office and reporting tools.

Ideal Candidate

The ideal candidate is a senior functional analyst with 4-7 years of experience in information management and business analysis, capable of translating business requirements into system enhancements and providing end-user training.

Must-Have Skills

Bachelor's degree and 4-7 years of job-related work experienceDemonstrated ability to communicate effectivelyAbility to anticipate problems and their underlying causesDemonstrated expertise in use of applications required for the roleAbility to manage multiple tasks through planningscheduling and coordinationAvailability to work extended hoursincluding 24 x 7 coverage during storms or other emergencies

Nice-to-Have Skills

Training end usersBusiness casesPresentation skillsStakeholder management

Tools & Platforms

Microsoft OfficePower BISharePointExcelWordOutlook

Required Skills

Bachelor's degree in relevant field4-7 years of experiencecommunicationproblem solvingability to anticipate problemsexpertise in required applicationsability to manage multiple tasksextended hours availabilitytraining end usersad hoc reportingend user supportdata integritybusiness analysisrequirements gatheringstakeholder management

Hard Skills

Business analysisRequirements elicitationDiagnosticsData integrityAd hoc reportingEnd user supportTraining end usersSOPsClient supportPresentations

Soft Skills

CommunicationProblem solvingAbility to anticipate problemsPlanning and coordinationTeamwork

Industry & Role

Industry Energy

Job Function Develop internal procedures for systems use and provide end-user support to meet business requirements

Role Subtype Functional Analyst

Keywords for Your Resume

Sr Info Mgmt. AnalystSenior Information Management Analystinformation managementdata integrityad hoc reportingend user supporttraining end usersbusiness analysisrequirements gatheringstakeholder managementITILincident management24 x 7 coveragehybridoak brooksoppresentation

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Sr Info Mgmt. Analyst - (Hybrid)

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