Position Details

Salary $96K – $126K USD / year

Type Full-Time

Experience senior

Exp. Years 6+ years

Education Bachelor's degree

Category IT Support & Helpdesk

About this role

Senior IT application support role managing cloud-based applications (AWS, SAP Rise, Azure) with a focus on vendor management, change control, and ensuring SLA-driven service delivery in a hybrid environment.

Key Responsibilities

Oversight of third parties for application operation
Patch and maintenance coordination
Stakeholder communication on critical issues
Manage application support lifecycle
Align production services with change control and releases

Technical Overview

Cloud and on-premise application support with SAP/RISE and AWS/Azure; strong emphasis on patching, environment management, and release/change management.

Ideal Candidate

Senior IT application support professional with cloud experience (AWS/Azure) and SAP/SAP Rise, capable of vendor management and ensuring application availability in a manufacturing environment.

Must-Have Skills

5+ years of experience with data modelingExperience with AWSSAPand AzureExperience with managing outside service providersBachelor's degreeStrong communication and stakeholder management

Nice-to-Have Skills

AWS cloud certificationSAP in the cloudExperience with SAP RISEIndustry experience in beverage/production environments

Tools & Platforms

Amazon Web ServicesMicrosoft AzureSAPSAP RISE

Required Skills

5+ years IT experienceAWSAmazon Web ServicesSAPSAP RiseAzurevendor managementchange controlrelease managementapplication supportproduction environment

Hard Skills

Amazon Web ServicesMicrosoft AzureSAPSAP RISESQLPythonSQL / PostgreSQLEnvironment managementPatch managementRelease managementChange controlApplication supportVendor managementService delivery

Soft Skills

CommunicationLeadershipCollaborationProblem solvingCustomer focus

Certifications

Preferred

AWS Cloud Certification

Industry & Role

Industry Manufacturing

Job Function Provide senior IT application support and vendor management for AWS/Azure/SAP environments

Role Subtype Senior IT Application Support Specialist

Tech Domains Amazon Web Services, Microsoft Azure, SAP, SQL / PostgreSQL, Python

Keywords for Your Resume

data modelingawsamazon web servicesazuresapsap risecloudapplication supportservice deliveryvendor managementpatchingchange controlrelease managementenvironment managementts/sci clearancepolygraphbachelor's degreesqlpythonsql / postgreshybridsql / PostgreSQL

Deal Breakers

Bachelor's degree required, TS/SCI clearance with polygraph is listed as requirement

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Sr IT Application Support Specialist

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