✦ Luna Orbit — Engineering (Non-Software)

Sr Manager, National Field Engineer

at Otis Worldwide

📍 2 Locations Hybrid 💰 $150K – $180K USD / year Posted March 13, 2026
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Position Details

Salary $150K – $180K USD / year
Type Full-Time
Experience senior
Exp. Years 10+ years
Education Not specified
Category Engineering (Non-Software)

About this role

This role involves leading technical support and troubleshooting for elevator systems, ensuring safety and efficiency, and creating training materials for field engineers.

Key Responsibilities

  • Demonstrate elevator system expertise
  • Troubleshoot complex issues
  • Create technical documentation
  • Deliver training to field engineers
  • Identify process improvements

Technical Overview

Focus on elevator systems, troubleshooting, repair, technical documentation, and digital service tools within a manufacturing and service environment.

Ideal Candidate

The ideal candidate is a senior-level elevator field engineer with over 10 years of experience in troubleshooting, repairing, and maintaining elevator systems. They possess strong technical knowledge across mechanical, electrical, and software domains and are familiar with Otis policies and field processes.

Must-Have Skills

At least 10 years of direct field experienceKnowledge of elevator systemsTroubleshooting and repair skillsAbility to create technical documentationTraining delivery experience

Nice-to-Have Skills

Experience with legacy elevator systemsExperience in high-pressure shutdown situationsFamiliarity with Otis policies and processesTool sourcing or designDigital application maintenance

Tools & Platforms

Troubleshooting toolsSimulation toolsDigital service tools

Required Skills

Elevator SystemsTroubleshootingRepairMechanicalElectricalSoftwareCommunication ArchitecturesTechnical DocumentationTrainingNetworkingDigital ApplicationsOtis AbsolutesSafetyField Experience

Hard Skills

Elevator SystemsTroubleshootingRepairMechanicalElectricalSoftwareCommunication ArchitecturesField ProcessesTechnical DocumentationTrainingSimulatorsNetworkingDigital ApplicationsOtis AbsolutesSafetyField Experience

Soft Skills

Problem-solvingCommunicationTrainingCollaborationContinuous ImprovementKnowledge Sharing

Industry & Role

Industry Manufacturing
Job Function Elevator systems troubleshooting and technical support

Keywords for Your Resume

Elevator SystemsTroubleshootingRepairMechanicalElectricalSoftwareCommunication ArchitecturesTechnical DocumentationTrainingNetworkingDigital ApplicationsOtis AbsolutesSafetyField ExperienceField EngineerOtis

Deal Breakers

Less than 10 years of relevant field experience, Lack of elevator systems knowledge, Inability to create technical documentation, No experience with training delivery, Unwillingness to work in a hybrid environment

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