Position Details

Type Full-Time

Experience mid

Exp. Years 8+ years

Education Not specified

Category ERP & CRM Systems

About this role

Sr. Manager, Revenue Operations Systems will own the GTM systems roadmap with Salesforce at the core and directly manage a Salesforce Administrator. The role requires strategic planning and hands-on configuration, data governance, and cross-functional collaboration across Sales, Marketing, CS, Finance, and Leadership.

Key Responsibilities

Own GTM systems roadmap
Hands-on Salesforce administration
Lead data quality and pipeline integrity
Mentor Salesforce Administrator
Cross-functional collaboration with Sales/Marketing/CS/Finance

Technical Overview

Core stack includes Salesforce administration, GTM tools Gong/ChurnZero/Gainsight/ZoomInfo, data governance, dashboards, reporting, and system integrations. The role emphasizes data quality, forecasting, and AI-assisted tooling in a remote-friendly environment.

Ideal Candidate

The ideal candidate is a senior RevOps leader with strong hands-on Salesforce administration experience, and a proven ability to own GTM systems strategy. They should excel at cross-functional collaboration with Sales, Marketing, CS, Finance, and Leadership, and actively improve data quality, forecasting, and pipeline visibility using GTM tools like Gong, Gainsight, and ZoomInfo.

Must-Have Skills

8+ years in Revenue OperationsSales OperationsMarketing Operationsor similar rolesStrong hands-on Salesforce administration experienceExperience managing or mentoring Salesforce administratorsProven experience owning or contributing to GTM systems and process strategyStrong ability to translate business needs into scalable processes and system solutionsExperience partnering cross-functionally with SalesMarketingCustomer SuccessFinanceand leadershipTrack record of improving operational efficiency and driving adoptionExcellent communication and stakeholder management skillsSalesforce Admin certification requiredStrong experience with Salesforce configuration (flowsreportsdashboardsautomation)Familiarity with GTM tools such as GongChurnZero/GainsightZoomInfoAbility to balance hands-on work with delegation and prioritizationExperience working with data modelsreportingand system integrationsComfort using AI-supported tools (e.g.ChatGPTCopilot)

Nice-to-Have Skills

Salesforce Advanced Administrator CertificationSalesforce Platform Administrator Certification

Tools & Platforms

SalesforceGongChurnZeroGainsightZoomInfoAI tools (ChatGPTCopilot)

Required Skills

8+ years in Revenue OperationsSales OperationsMarketing Operationsor similar rolesStrong hands-on Salesforce administrationExperience mentoring Salesforce adminsGTM systems/process strategyCross-functional partnershipData quality/governanceDashboards/ReportingSystem integrationsGong/ChurnZero/Gainsight/ZoomInfo

Hard Skills

Salesforce AdministrationSalesforceGongChurnZeroGainsightZoomInfoData qualityData governanceDashboardsReportingSystem integrationsAI tools

Soft Skills

communicationstakeholder managementleadershipmentoringcross-functional collaboration

Certifications

Required

Salesforce Admin Certification

Preferred

Salesforce Advanced Administrator CertificationSalesforce Platform Administrator Certification

Industry & Role

Industry Healthcare IT

Job Function Lead strategy and execution of GTM systems with Salesforce at the core while performing hands-on admin work and mentoring a Salesforce Administrator.

Role Subtype Salesforce Admin

Tech Domains Salesforce, Salesforce Administration, Gong, ChurnZero, Gainsight, ZoomInfo, Data Modeling, Reporting

Keywords for Your Resume

Salesforce AdministrativeSalesforce AdminGongChurnZeroGainsightZoomInfodata governancedata qualitydashboardsreportingpipeline managementforecastingsystem integrationsAI toolsChatGPTCopilotremoterev opsgtm systemssalesforce administrationsalesforce admingonggainsight

Deal Breakers

Lack of Salesforce Admin certification, Less than 8 years in RevOps or related roles, Inability to collaborate cross-functionally

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