Position Details
About this role
This role leads PayPal's North America Command Center team, focusing on ensuring the reliability, scalability, and availability of critical payment infrastructure through operational excellence and automation.
Key Responsibilities
- Lead operations teams
- Drive automation initiatives
- Implement reliability best practices
- Reduce MTTD and MTTR
- Ensure system scalability and availability
Technical Overview
The role involves managing production operations, implementing automation and reliability practices, and leveraging AIOps to improve system performance and uptime in a fintech environment.
Ideal Candidate
The ideal candidate is a senior technical leader with extensive experience in Site Reliability Engineering, automation, and operational excellence within payment or fintech infrastructure. They possess strong leadership skills and a strategic mindset to drive reliability initiatives.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of leadership experience in SRE, No experience with payment infrastructure, Unable to work in a hybrid environment, No prior experience in reliability engineering
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