Position Details
About this role
McDonald's seeks a Senior Manager of Technology Excellence to define and execute enterprise-wide operating models and governance, lead platform transformation and reporting initiatives, and build a high-performance global capability center across the EPP organization.
Key Responsibilities
- Define and lead enterprise Operations Excellence strategy across integrations, tools, infrastructure, and reporting platforms
- Establish governance, intake, prioritization, and KPI models
- Drive platform transformation and insourcing strategy via GCC
- Lead Hyderabad/GCC integration and cross-border delivery
- Manage cost optimization and budget execution
Technical Overview
Role emphasizes governance, program management, and enterprise-scale operations with a focus on SOX compliance, reporting platforms, vendor management, and cloud spend controls rather than hands-on software development.
Ideal Candidate
The ideal candidate is a senior operations/excellence leader with 12+ years delivering enterprise platforms and governance at scale. They should be adept at building governance frameworks, leading global teams, and driving cost optimization while ensuring SOX compliance and audit readiness.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of 12+ years in operations excellence or platform delivery, No experience leading enterprise platforms or GCCs, Inability to operate in a global, multi-site environment
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