About this role
Senior Manager, Underwriting leads the transformation of merchant underwriting using data, automation, and AI. The role designs AI and rule-based decisioning frameworks, including LLM-driven document ingestion, and manages operational KPIs while ensuring compliance, auditability, and explainability.
Key Responsibilities
- Define AI-enabled underwriting roadmap and operating model
- Implement AI and rule based decisioning frameworks with explainability
- Architect LLM-based document ingestion and structured risk assessments
- Partner with data science, engineering, and product on decisioning requirements
- Track operational KPIs and ensure auditability and regulatory compliance
Technical Overview
The technical scope includes architecting workflows using LLMs (large language models) for document ingestion and analysis, and implementing decisioning platforms with rules engines. The role also defines scorecards, policy rules, and human-in-the-loop review logic and tracks performance via underwriting operational KPIs.
Ideal Candidate
The ideal candidate is a senior underwriting transformation leader who has built AI and rule-based underwriting systems end-to-end. They have hands-on experience architecting LLM-driven document ingestion and explainable decisioning workflows, with strong KPI ownership and accountability for auditability and regulatory compliance.
Must-Have Skills
Define the multi year vision and roadmap for AI enabled underwritingAssess underwriting lifecycle (intakeanalysisdecisioningdocumentationmonitoring)Design and implement AI and rule based decisioning frameworksArchitect workflows that use LLMs to automate document ingestion and analysisEnsure controlauditabilityexplainabilityand regulatory/compliance requirements
Tools & Platforms
LLMs (large language models)rules enginedecisioning platform
Required Skills
Underwriting process designAI enabled underwritingautomationAI driven solutionsworkflowsagentsLLMslarge language modelsdocument ingestionrule based decisioning frameworksrules enginesdecisioning platformshuman in the loopscorecardsrule setspolicy rulesoperational KPIsauditabilityregulatory compliance
Hard Skills
Underwriting process designRisk assessmentAutomationAI enabled underwritingAI driven solutionsworkflowsagentsLLMs and large language modelsLLM-based document ingestionDocument ingestion and analysisFinancials analysis from documentsBank statements analysisContracts analysisKYB documents analysis (Know Your Business)Site reviews analysisRule based decisioning frameworksExplainable decisionsRepeatable decisionsRules enginesDecisioning platformsScorecards configurationRule sets configurationPolicy rules configurationUnderwriting system configurationOperational KPI trackingDecision turnaround time trackingStraight through processing rate trackingManual touch rate trackingRework trackingError rates trackingControl requirementsAuditabilityRegulatory compliance expectationsHuman in the loop review logicEnd-to-end underwriting process redesign
Soft Skills
Strategic thinkingTransformation leadershipCross-functional partnershipCommunicationAlignment with Underwriting ManagementRiskCommercialLegaland OperationsDriving initiatives
Keywords for Your Resume
Sr. ManagerUnderwritingSenior ManagerunderwritingriskdataautomationAIAI enabled underwritingAI driven solutionsworkflowsagentsmulti year vision and roadmapunderwriting lifecycleintakeanalysisdecisioningdocumentationmonitoringAI and rule based decisioningexplainablerepeatable decisionsLLMslarge language modelsdocument ingestionfinancialsbank statementscontractsKYB docsKnow Your Businesssite reviewsrules enginesdecisioning platformshuman in the loopscorecardsrule setspolicy rulesoperational KPIsdecision turnaround timestraight through processing ratemanual touch ratereworkerror ratesauditabilityregulatory compliancerule based decisioning frameworksrules enginedecisioning platform
Deal Breakers
Must be able to work with LLMs (large language models) for document ingestion and analysis, Must have experience implementing AI and rule based decisioning frameworks with human in the loop review
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