✦ Luna Orbit — IT Support & Helpdesk

Sr Mobility Engineer & IT Generalist (Onsite)

at BJ's Wholesale Club

📍 Home Office/Remote, MD #0681 Hybrid 💰 $100K – $131K USD / year Posted March 18, 2026
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Position Details

Salary $100K – $131K USD / year
Type Full-Time
Experience mid
Exp. Years 2+ years
Education Not specified
Category IT Support & Helpdesk

About this role

Supports mobile device engineering and operations at the Elkton distribution center, managing Android and iOS devices, deploying updates, troubleshooting issues, and supporting IT infrastructure.

Key Responsibilities

  • Manage mobile devices
  • Configure and deploy devices
  • Troubleshoot escalated issues
  • Support device upgrades
  • Collaborate with IT teams

Technical Overview

Focus on mobile device management, deployment, troubleshooting, and end-user support for Android and iOS platforms using Workspace ONE.

Ideal Candidate

The ideal candidate is a versatile IT professional with at least 2 years of experience in mobile device management, supporting Android and iOS devices, and troubleshooting in a hybrid work environment.

Must-Have Skills

Mobile Device ManagementAndroidiOSWorkspace ONETroubleshooting

Nice-to-Have Skills

Device deploymentIT infrastructure supportEnd-user support

Tools & Platforms

Workspace ONE (Airwatch)

Required Skills

Mobile Device ManagementAndroidiOSWorkspace ONETroubleshootingDevice DeploymentRemote ManagementEnd-user Support

Hard Skills

Mobile Device ManagementAndroidiOSWorkspace ONEMDM platformsDevice deploymentTroubleshootingRemote management toolsIT infrastructure supportEnd-user support

Soft Skills

TroubleshootingCommunicationCollaborationProblem-solvingCustomer service

Industry & Role

Industry Retail
Job Function Mobile device engineering and IT support in a distribution center
Role Subtype IT Support Specialist
Tech Domains Mobile Device Management, Android, iOS, Workspace ONE, IT infrastructure support

Keywords for Your Resume

mobile device managementandroidiosworkspace oneairwatchdevice deploymenttroubleshootingremote managementit infrastructure supportend-user supporthybridmobile device engineeringit supporthelp deskremote troubleshootingdevice configuration

Deal Breakers

Lack of experience with Workspace ONE or similar MDM platforms, No troubleshooting skills, No experience supporting mobile devices

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