Position Details

Type Full-Time

Experience senior

Exp. Years 7+ years

Education Bachelor's degree or equivalent, or 2+ years of equivalent experience

Category Operations & Logistics

About this role

Senior Operations Manager at Buckeye Fulfillment Center oversees budget, people development, and operational objectives, driving Lean initiatives to improve efficiency and safety.

Key Responsibilities

Leads the development and implementation of quality improvement and process optimization initiatives, including Lean methodologies, to enhance operational efficiency within their functional area and enable the FC to consistently achieve and surpass business objectives
Responsible for overall performance of either Inbound or Outbound operation, including safety, quality and customer experience
Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers accountable
Leverages Operations and Area Managers by sourcing and nurturing ideas, and rolling them into improvement plans
Works with support staff to secure resources for projects and initiatives

Technical Overview

Focus on Lean techniques, performance metrics, and large-scale workforce management within a manufacturing/distribution environment.

Ideal Candidate

The ideal candidate is an experienced senior operations leader with 7+ years in manufacturing or distribution, skilled in Lean process improvements, safety and quality management, and developing leaders across a Fulfillment Center network.

Must-Have Skills

Bachelor's degree or equivalentor 2+ years of equivalent experienceWork flexible hours as business demandsincluding overnightweekends and holidays7+ years direct management experienceincluding a salaried workforcein a manufacturingproduction or distribution environmentPrior experience with performance metricsprocess improvement and Lean techniques

Nice-to-Have Skills

Ability to handle changing priorities and use good judgment in stressful situationsInterest in long-term career development through assignments in multiple FCs across the nationExperience with a contingent workforce during peak seasonsBachelor's degree in EngineeringOperations or related field. MBA preferred

Required Skills

Lean methodologiesprocess improvementperformance metricsbudget managementpeople developmentcoachinginbound/outbound operationssafetyqualitycustomer experience

Hard Skills

Lean methodologiesprocess improvementperformance metricsbudget managementpeople developmentcoachinginbound/outbound operationssafetyqualitycustomer experience

Soft Skills

leadershipcommunicationproblem-solvingadaptabilityteam developmentdecision makingstrategic thinking

Industry & Role

Industry Manufacturing

Job Function Oversee budget, people development, and operational objectives at the Fulfillment Center

Role Subtype Senior Operations Manager

Keywords for Your Resume

sr operations managerfulfillment centerleanprocess improvementbudget managementleadership developmentsafetyqualityinboundoutboundteam managementoperations managementLean techniquesperformance metricscoachingcross-functionalschedulingsenior operations managerleadershipinbound outbound

Deal Breakers

Lack of 7+ years direct management experience, No Lean/process improvement experience, Bachelor's degree not held or equivalent experience

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Sr. Operations Manager

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