✦ Luna Orbit — IT Support & Helpdesk

Sr Packaging Engineer

at Textron

📍 US-Texas-Fort Worth Unknown Posted March 19, 2026
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Position Details

Type Not Specified
Experience mid
Exp. Years 5+ years
Education Bachelor's degree in Computer Science, Information Technology, or related field
Category IT Support & Helpdesk

About this role

This role involves managing and supporting Microsoft 365 and email platforms, including security, troubleshooting, and system administration to ensure seamless communication and security.

Key Responsibilities

  • Manage Microsoft 365 tenant
  • Support Exchange Online and Server
  • Implement email security solutions
  • Troubleshoot email issues
  • Support security and compliance tools

Technical Overview

The technical environment includes Microsoft 365, Exchange Online, Exchange Server, PowerShell scripting, email security tools like Proofpoint, and Active Directory integration.

Ideal Candidate

The ideal candidate is a mid-level IT support professional with 5+ years of experience managing Microsoft 365 and Exchange environments, skilled in scripting, troubleshooting, and supporting email security solutions.

Must-Have Skills

Experience managing Microsoft 365 and Exchange OnlineExperience with PowerShell scriptingExperience with Microsoft Defender and PurviewSupport for email security solutionsTier three support experience

Nice-to-Have Skills

Experience with Proofpoint Email ProtectionExperience with email gateway solutionsExperience with on-premises Exchange ServerKnowledge of email authentication protocols (SPF/DKIM/DMARC)

Tools & Platforms

Microsoft 365Exchange OnlineExchange ServerPowerShellMicrosoft DefenderMicrosoft PurviewProofpoint Email ProtectionProofpoint Secure Email RelayActive Directory

Required Skills

Microsoft 365Exchange OnlineExchange ServerPowerShellMicrosoft DefenderMicrosoft Purviewemail protectionsecure email relayActive DirectoryIT systems management

Hard Skills

Microsoft 365Exchange OnlineExchange ServerPowerShellMicrosoft DefenderMicrosoft PurviewEmail ProtectionSecure Email RelayActive DirectoryIT systems management

Soft Skills

CommunicationTroubleshootingCollaborationAnalytical thinkingDocumentationProblem-solving

Industry & Role

Industry Aerospace and Defense
Job Function Supporting and maintaining enterprise email and collaboration systems
Role Subtype Microsoft 365 Admin
Tech Domains Microsoft 365, Active Directory, Microsoft Defender, Microsoft Purview

Keywords for Your Resume

Microsoft 365Exchange OnlineExchange ServerPowerShellMicrosoft DefenderMicrosoft PurviewEmail ProtectionSecure Email RelayActive DirectoryIT systems managementemail securitytier three supportemail gatewayTroubleshootingCollaborationDocumentationSupport engineer

Deal Breakers

Lack of experience with Microsoft 365 or Exchange Online, No PowerShell scripting experience, No support experience with email security solutions

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