✦ Luna Orbit — IT Support & Helpdesk

Sr. Platform Engineer, Productivity & Collaboration (Hybrid - Seattle, WA)

at Nordstrom

📍 Seattle, WA Hybrid 💰 $142K – $220K USD / year Posted March 13, 2026
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Position Details

Salary $142K – $220K USD / year
Type Full-Time
Experience senior
Exp. Years 5+ years
Education Bachelor's Degree in CS or related field, or equivalent working experience
Category IT Support & Helpdesk

About this role

This senior role involves supporting and automating enterprise collaboration platforms, with a focus on deployment, scripting, troubleshooting, and process automation.

Key Responsibilities

  • Support collaboration platforms
  • Automate deployment and workflows
  • Manage Group Policy Objects
  • Develop scripts and integrations
  • Troubleshoot complex issues

Technical Overview

Supports SharePoint, ServiceNow, Windows and Mac Endpoints, Exchange, Jira; develops automation scripts; manages source control and CI/CD pipelines; handles incident response.

Ideal Candidate

The ideal candidate is a senior-level engineer with over 5 years supporting enterprise collaboration platforms like SharePoint and ServiceNow. They possess advanced scripting skills, experience with automation, source control, and CI/CD pipelines, capable of handling complex troubleshooting independently.

Must-Have Skills

5+ years supporting enterprise collaboration platformsExperience deploying apps with Microsoft Software CenterManaging Group Policy ObjectsAutomation scripting (PowerShellPythonJavaScript)

Nice-to-Have Skills

Experience with source control systemsCI/CD pipelinesAI agents and MCP serversAdvanced troubleshooting skills

Tools & Platforms

SharePointServiceNowWindows EndpointsMac EndpointsExchangeJiraSlackPowerShellPower AutomateGitHub

Required Skills

SharePointServiceNowWindows EndpointsMac EndpointsExchangeJiraSlackPowerShellPower AutomateGitHubAutomationSource control systemsCI/CD pipelinesEnterprise collaboration platforms

Hard Skills

SharePointServiceNowWindows EndpointsMac EndpointsExchangeJiraSlackPowerShellPower AutomateGitHubAutomationSource control systemsCI/CD pipelines

Soft Skills

troubleshootingproblem-solvingcollaborationcommunicationindependent work

Industry & Role

Industry Retail / E-commerce / Technology
Job Function Maintain and automate enterprise collaboration platforms to ensure operational excellence

Keywords for Your Resume

Senior Platform EngineerSharePointServiceNowWindows EndpointsMac EndpointsExchangeJiraSlackPowerShellPower AutomateGitHubAutomationSource control systemsCI/CD pipelinesEnterprise collaboration platforms

Deal Breakers

Less than 5 years supporting enterprise collaboration platforms, No experience with deployment via Microsoft Software Center, Lack of experience managing Group Policy Objects

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