✦ Luna Orbit — Operations & Logistics

Sr. Process Manager - Claims Process Engineering - Hybrid or Remote

at State Farm Insurance

📍 Bloomington, Illinois, United States Unknown 💰 $137K – $179K USD / year Posted March 26, 2026
Salary $137K – $179K USD / year
Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category Operations & Logistics

This role involves leading process improvement initiatives in claims operations, utilizing methodologies like Lean and Six Sigma, and mentoring team members to enhance operational performance.

  • Lead process projects
  • Implement continuous improvement
  • Mentor team members
  • Monitor operational metrics
  • Collaborate with stakeholders

Focus on process engineering, continuous improvement, data analytics, and change management within an insurance claims environment.

The ideal candidate is a mid-level process manager with expertise in Lean, Six Sigma, and Data Analytics, capable of leading process improvement projects and mentoring teams within an insurance operations environment.

experience leading process improvement projectsknowledge of LeanSix SigmaData Analyticsability to mentor team members
process mapping toolsdata analytics softwareproject management tools
process improvementLean OperationsKaizenSix SigmaData Analyticschange managementperformance measurementproject managementstakeholder communication
process improvementLean OperationsKaizenSix SigmaData Analyticschange managementperformance measurementtechnology requirementsproject managementstakeholder communication
leadershipcommunicationmentoringproblem-solvingcollaborationstorytellingchange management

Preferred

Lean Six Sigma Green Belt or Black Belt
Industry Insurance
Job Function Claims process engineering and operational improvement
Role Subtype Process Manager
Tech Domains Operations & Logistics
process improvementLean OperationsKaizenSix SigmaData Analyticschange managementperformance measurementproject managementstakeholder communicationleadershipmentoringstorytelling

Lack of experience in process improvement methodologies, No background in Lean or Six Sigma, Inability to mentor or lead teams

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