Position Details

Salary $132K – $179K USD / year

Type Not Specified

Experience senior

Exp. Years Not specified

Education Not specified

Category ERP & CRM Systems

About this role

Own product direction for the Salesforce CRM – Core Relationships product team. You will define measurable outcomes, manage the roadmap and backlog, and work with engineering and stakeholders to deliver high-quality CRM solutions.

Key Responsibilities

Define measurable outcomes and user stories for Salesforce CRM work, Create and maintain the product roadmap and refine the product backlog, Prioritize work for maximum business value aligned to product strategy, Collaborate with technical leads and delivery teams to ensure high-value delivery, Align roadmap and sprint plans across product teams and stakeholders

Technical Overview

This is a Salesforce CRM product ownership role focused on translating business and technical requirements into user stories and acceptance criteria. The scope includes Agile delivery, DevOps practices, and building toward a unified CRM on the Salesforce platform.

Ideal Candidate

The ideal candidate is a Senior Product Owner with deep CRM knowledge and a proven track record establishing product management practices. They translate product vision into actionable roadmaps and backlogs for Salesforce CRM work, collaborating closely with engineering, stakeholders, and end users to deliver measurable outcomes using Agile ways of working.

Must-Have Skills

track record in establishing effective product management practicesdeep knowledge of CRM capabilitiesdefining and translating the product vision into actionable strategies and solutionscreating and maintaining product roadmapmaintain and refine product backlog with user stories and acceptance criteriaprioritizing work based on maximum business valueavailable for consultation during agile team planning and grooming sessions

Tools & Platforms

Salesforce

Required Skills

Salesforce CRMproduct visionproduct strategyproduct roadmapproduct backloguser storiesacceptance criteriaagileScrumsprint plansstakeholder managementDevOps practicesCRM capabilities

Hard Skills

Salesforce CRMSalesforce platformCRM architectureadministrative expertiseproduct vision translationproduct roadmapproduct backloguser storiesacceptance criteriaagile team planningagile grooming sessionssprint plansprioritization of workstakeholder requirementsdata and technologyDevOps practicesuser story writingmeasurable outcomes

Soft Skills

strategic technical and business leadershipcross-functional collaborationvisionary leadershippartnering with engineering leaders and stakeholdersrapid delivery of high-quality solutionscommunication with end usersstakeholder managementalignment of priorities across product teams

Industry & Role

Industry Insurance

Job Function Drive Salesforce CRM product strategy, roadmap, and backlog to deliver measurable business outcomes

Role Subtype Product Owner

Tech Domains Salesforce

Keywords for Your Resume

Sr Product OwnerSenior Product OwnerProduct OwnerSalesforce CRMSalesforceCRM capabilitiesCRM roadmapproduct visionproduct strategyproduct roadmapproduct backloguser storiesacceptance criteriaagileScrumsprint plansagile team planninggrooming sessionsstakeholder managementend usersengineering leadersDevOps practicesadministrative expertisearchitectural expertise

Deal Breakers

Deep knowledge of CRM capabilities, Must be able to define and translate product vision into actionable strategies and solutions, Must demonstrate experience maintaining product roadmap and product backlog with user stories and acceptance criteria

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