Position Details

Type Full-Time

Experience senior

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Senior Sales Engineer supporting enterprise sales through product demos, proof of concepts, and technical troubleshooting at Dialpad.

Key Responsibilities

Conduct product demos
Support proof of concepts
Gather customer requirements
Configure systems
Troubleshoot issues

Technical Overview

Involves system configuration, troubleshooting, customer requirements gathering, and technical presentations.

Ideal Candidate

The ideal candidate is a senior sales engineer with strong technical demo skills, experience supporting enterprise sales, and the ability to troubleshoot and configure systems to meet customer needs.

Must-Have Skills

Product demonstrationsProof of conceptsCustomer requirementsSystem configurationTroubleshooting

Nice-to-Have Skills

Admin trainingUser trainingSales support

Tools & Platforms

SalesforceCRM tools

Required Skills

Product demonstrationsProof of conceptsCustomer requirementsSystem configurationTroubleshootingCustomer engagement

Hard Skills

Product demonstrationsProof of conceptsSystem configurationTroubleshootingCustomer requirementsTechnical relationshipsSales processProduct knowledge

Soft Skills

CommunicationCustomer focusTechnical aptitudeCollaborationProblem-solvingPresentation skills

Industry & Role

Industry SaaS

Job Function Support sales process through technical demonstrations and configuration

Role Subtype Pre-Sales Engineer

Tech Domains Salesforce, CRM

Keywords for Your Resume

Sales EngineerProduct demonstrationsProof of conceptsCustomer requirementsSystem configurationTroubleshootingSales processTechnical supportCustomer engagementOnsiteSan RamonSales supportCRMCommunicationTechnical aptitudesales engineerproduct demonstrationsproof of conceptscustomer requirementssystem configurationtroubleshootingsales processtechnical supportcustomer engagementonsite

Deal Breakers

Lack of technical demo experience, No experience with sales support, Location outside supported regions

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Sr. Sales Engineer

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