✦ Luna Orbit — Project & Program Management

Sr. ServiceNow Portfolio/Demand Analyst

at BCMC

📍 Remote, US Remote Posted March 08, 2026
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Position Details

Type Full-Time
Experience mid
Exp. Years 8+ years
Education Bachelor’s degree in Computer Science, Information Systems or related technical field
Category Project & Program Management

About this role

This role involves managing the ServiceNow Demand Management process, supporting portfolio governance, and providing strategic insights for federal project portfolios in a remote setting.

Key Responsibilities

  • Develop and maintain dashboards
  • Support demand intake and prioritization
  • Manage portfolio structures
  • Conduct portfolio analysis
  • Support governance and strategic planning

Technical Overview

The technical environment includes ServiceNow SPM modules, demand and portfolio management, Agile and SAFe frameworks, and stakeholder collaboration.

Ideal Candidate

The ideal candidate is a senior project or portfolio manager with over 8 years of experience in demand and portfolio management, proficient with ServiceNow SPM modules, and experienced in federal or DoD environments. They excel in stakeholder communication, process improvement, and strategic planning.

Must-Have Skills

8+ years of experience in project portfolio managementdemand managementor PMO operations6+ years of experience working with ServiceNow SPM / PPM modulesExperience supporting demand intakeprioritization frameworksand portfolio governance processesStrong understanding of portfolio managementproject lifecycle managementand investment planningServiceNow Certified System Administrator (CSA)Experience with AgileSAFeor hybrid project delivery frameworksBachelor’s degree in Computer ScienceInformation Systems or related technical fieldUS Citizen eligible for DoD Secret Clearance

Nice-to-Have Skills

Experience in a Federal/DoD environment

Required Skills

ServiceNowServiceNow SPMDemand ManagementPortfolio ManagementProject LifecycleDemand intakePrioritization frameworksPortfolio governanceRoadmap planningStakeholder managementDemand evaluationPortfolio analysisAgileSAFe

Hard Skills

ServiceNowServiceNow SPMDemand ManagementPortfolio ManagementProject LifecycleDemand intakePrioritization frameworksPortfolio governanceRoadmap planningStakeholder managementDemand evaluationPortfolio analysisAgileSAFe

Soft Skills

analytical skillsorganizational skillsstakeholder communicationprocess improvementcollaboration

Industry & Role

Industry Government/Public Sector
Job Function Project and portfolio management in a federal environment

Clearance & Visa

Clearance Required DoD Secret Clearance

Keywords for Your Resume

ServiceNowServiceNow SPMDemand ManagementPortfolio ManagementProject LifecycleDemand intakePrioritization frameworksPortfolio governanceRoadmap planningStakeholder managementDemand evaluationPortfolio analysisAgileSAFe

Deal Breakers

Lack of experience with ServiceNow SPM modules, Less than 8 years of relevant experience, No experience supporting demand or portfolio governance, Ineligibility for DoD Secret Clearance, No bachelor’s degree in relevant field

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