✦ Luna Orbit — Software Engineering

Sr. Software Engineer (Tel Cloud)

at Dialpad

📍 Vancouver, Canada Onsite Posted March 25, 2026
Type Not Specified
Experience senior
Exp. Years Not specified
Education Not specified
Category Software Engineering

This role involves owning and maintaining the components that power global telephony and communication systems, focusing on scalability, reliability, and real-time performance.

  • Design data models for concurrency and performance
  • Test and tune service scaling
  • Build monitors and alerts
  • Participate in releases and on-call rotations
  • Drive operational excellence

The environment includes real-time communication systems, cloud deployment, AI-driven insights, and telephony platforms, requiring skills in data modeling, service scaling, and monitoring.

The ideal candidate is a senior software engineer with experience in telephony systems, real-time communication, and cloud deployment. They should have a strong background in designing scalable data models and operational monitoring for global communication platforms.

design data modelstest and tune service scalingbuild monitors and alertsparticipate in releasesdrive operational excellence
real-time communicationsglobal call routingAI-driven insightscloud deploymenttelephony systems
AIreal-time systemscloud platforms
call routingSMS messagingspam detectionfraud detectionfleet deploymentsportingnumber managementdata modelsservice scalingmonitoringalertsreleaseson-call rotationstelephony platform
call routingSMS/MMS messagingspam detectionfraud detectionfleet deploymentsportingnumber managementdata modelsservice scalingmonitoringalertsreleaseson-call rotationstelephony platform
collaborativecuriouspersistentempatheticlearning mindsetteamworkproblem-solvingcommunication
Industry SaaS
Job Function Develop and maintain scalable telephony communication systems
Role Subtype Telephony Platform Engineer
Tech Domains Active Directory, Microsoft 365, Azure, Amazon Web Services, Kubernetes, Docker, Python, JavaScript, SQL / PostgreSQL, Cybersecurity
call routingSMS messagingMMS messagingspam detectionfraud detectionfleet deploymentsportingnumber managementdata modelsservice scalingmonitoringalertsreleaseson-call rotationstelephony platformtelephonycloud deploymentreal-time systemsAI insightson-call

Lack of experience in telephony or real-time systems, No on-site availability in Vancouver, No experience with service scaling or monitoring

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