✦ Luna Orbit — IT Support & Helpdesk

Sr. Systems Analyst

at Southwestern Energy

📍 Spring, TX, US, 77389 Unknown Posted March 17, 2026
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Position Details

Type Not Specified
Experience mid
Exp. Years 4+ years
Education Not specified
Category IT Support & Helpdesk

About this role

This role involves providing troubleshooting, technical advice, and support for energy and power projects, including hardware, software, and AV systems, primarily in the energy sector.

Key Responsibilities

  • Troubleshoot hardware/software
  • Support energy project design
  • Provide technical advice
  • Maintain AV systems
  • Analyze construction drawings

Technical Overview

The position requires expertise in troubleshooting hardware and software, AV technologies, energy calculations, and familiarity with industry-specific software such as AutoCAD, NavisWorks, and energy modeling tools.

Ideal Candidate

The ideal candidate is a mid-level IT support specialist with at least 4 years of troubleshooting experience, familiar with energy industry standards, AV technologies, and capable of providing technical advice and support for energy projects.

Must-Have Skills

TroubleshootingHardware and software repairAV supportIT supportTechnical advice

Nice-to-Have Skills

Energy industry knowledgeEnergy calculationsConstruction analysis3D modelingEnergy software

Tools & Platforms

AV technologiesEnergy softwareRevitAutoCADNavisWorksPipe-FloAFT FathomThermoflowAspen Hysys

Required Skills

TroubleshootinghardwaresoftwareAV technologiesenergy calculationsconstruction drawingsenergy industryIT supporttechnical adviceenergy software

Hard Skills

TroubleshootingHardwareSoftwarePeripheralsAV technologiesNetworkingSecurityIT strategiesKnowledge baseTechnical adviceIT project managementAV supportEnergy industry standardsEnergy calculationsConstruction drawings

Soft Skills

Problem-solvingCommunicationTechnical advisingTeam collaborationAnalysisDocumentationSecurity awarenessBusiness impact analysis

Industry & Role

Industry Energy
Job Function Technical support and troubleshooting for energy and power projects
Role Subtype Help Desk L2
Tech Domains Active Directory, Microsoft 365, Azure, Energy software, AutoCAD, NavisWorks, Pipe-Flo, AFT Fathom, Thermoflow, Aspen Hysys

Keywords for Your Resume

IT supporttroubleshootinghardware repairsoftware repairAV supportenergy calculationsconstruction drawingsenergy industryIT project managementsecuritytechnical adviceenergy softwareAutoCADNavisWorksPipe-FloAFT FathomThermoflowAspen HysyshardwaresoftwareAV technologies

Deal Breakers

Lack of troubleshooting experience, No energy industry knowledge, Unwilling to work in Spring, TX

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