✦ Luna Orbit — Sales & Business Development

Sr. Technical Account Manager, Okta Strategic Customers

at Okta

📍 Toronto, Ontario, Canada Onsite Posted April 09, 2026
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Position Details

Type Not Specified
Experience senior
Exp. Years Not Specified
Education Not specified
Category Sales & Business Development

About this role

Sr. Technical Account Manager will serve as a trusted advisor to Okta Strategic Customers, focusing on Workforce Identity and related solutions. You will build deep customer relationships, drive deployment strategies, and expand Okta adoption within large enterprise accounts.

Key Responsibilities

  • Strategic Customer Partnership & Influence: Build deep, long-lasting relationships with customers as their go-to technical advisor
  • Align identity strategies with business objectives and tailored success plans
  • Drive deployment strategies and adoption across customers
  • Collaborate with cross-functional teams to expand Okta footprint
  • Manage technical escalations and customer outcomes

Technical Overview

Role involves deep technical expertise in IAM, SSO, MFA, IGA, PAM, and ITDR, with awareness of cloud platforms and enterprise security considerations. You will translate customer needs into actionable technical plans and collaborate with product and field teams.

Ideal Candidate

The ideal candidate is a senior technical account manager with deep expertise in Workforce Identity solutions and enterprise-grade identity security. They excel as a trusted technical advisor to senior customer stakeholders and drive expansion of Okta adoption across large organizations.

Must-Have Skills

None listed

Nice-to-Have Skills

Experience with Okta PlatformExperience with Workforce Identity solutionsEnterprise customer managementPublic Sector & Healthcare domains

Tools & Platforms

Okta PlatformIdentity & Access ManagementSSOAdaptive MFAIdentity Governance & AdministrationPrivileged Access ManagementITDR

Required Skills

Identity & Access ManagementSingle Sign-OnAdaptive MFAIdentity Governance & AdministrationPrivileged Access ManagementITDRCloud platformsEnterprise software deployment

Hard Skills

Identity & Access ManagementSingle Sign-OnAdaptive MFAIdentity Governance & AdministrationPrivileged Access ManagementITDRCloud platforms (AWSAzureGoogle Cloud Platform)Enterprise software deploymentTechnical advisorySolution design

Soft Skills

CommunicationRelationship buildingStrategic thinkingProblem solvingPresentation

Industry & Role

Industry SaaS
Job Function Serve as a trusted technical advisor for Okta Strategic Customers on Workforce Identity.
Role Subtype Customer Success & Support
Tech Domains Azure, Amazon Web Services, Google Cloud Platform, Microsoft 365, Active Directory, Windows Server, Identity & Access Management, SSO, MFA, ITDR

Keywords for Your Resume

senior technical account managertAMOktaworkforce identityworkforce identity solutionsidentity & access managementiamssoadaptive mfaigapamitdrprivileged access managementidentity governanceenterprise customersstrategic account managementtechnical advisortrusted advisorcustomer successstakeholder managementpublic sectorfinancial serviceshealthcareteamworksolution designIdentity and Access ManagementSingle Sign-OnAdaptive MFAIdentity Governance & AdministrationPrivileged Access ManagementITDRWorkforce IdentityStrategic account management

Deal Breakers

Must be located in Toronto area or willing to relocate, Ability to travel to customer sites as needed, Experience with enterprise identity & access management, Strong relationship and stakeholder management skills

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