✦ Luna Orbit — IT Support & Helpdesk

Staff Engineering Manager, Notifications Platform

at GitHub

📍 Remote, US Remote 💰 $140K – $372K USD / year Posted March 15, 2026
Salary $140K – $372K USD / year
Type Full-Time
Experience lead
Exp. Years 5+ years
Education Not specified
Category IT Support & Helpdesk

This role involves leading the evolution of GitHub's notification platform, ensuring scalability, resilience, and integration with AI-powered features, while managing incident response and operational excellence.

  • Design platform infrastructure
  • Lead incident response
  • Evolve notification systems
  • Partner with product teams
  • Implement AI-driven improvements

Builds and maintains highly available distributed systems, APIs, and cloud infrastructure, leveraging Kubernetes, Docker, and AI integrations to support developer notifications at scale.

The ideal candidate is a senior IT support professional with extensive experience in distributed systems, APIs, and cloud infrastructure, with strong leadership and incident management skills, capable of guiding platform evolution.

distributed systemsAPIsscalabilityincident responseoperational support
AIAI-powered approachescloud platformssystem architectureDevOps
SlackMicrosoft TeamsKubernetesDockerCloud Platforms
distributed systemsAPIsscalabilityincident responseoperational support
Distributed SystemsAPIsScalabilityResilienceIncident ResponseOperational SupportAICloud Infrastructure
leadershipcommunicationproblem-solvingcollaborationmentoring

Preferred

AWS Certified Solutions ArchitectMicrosoft Certified: Azure Solutions Architect Expert
Industry Technology
Job Function Platform engineering and leadership for notification systems
Role Subtype Help Desk L2
Tech Domains Kubernetes, Docker, Cloud Platforms, APIs, Distributed Systems
notifications platformdistributed systemsAPIsscalabilityresilienceincident responseoperational supportAIcloud infrastructureleadershipsystem architectureDevOpsMicrosoft TeamsSlackKubernetesDockerremotefull-timecloud platforms

Lack of experience with distributed systems, No leadership experience, No incident response background, No experience with APIs or cloud infrastructure

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