✦ Luna Orbit — Product Management

Staff Product Manager, Payments

at Headway

📍 New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States Unknown Posted March 19, 2026
Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category Product Management

This role involves managing the entire payments process within the healthcare insurance ecosystem, ensuring accurate claims, disbursements, and reconciliation, while collaborating with engineering and data teams to optimize platform performance.

  • Own payments strategy
  • Manage claims processing
  • Ensure seamless payment flow
  • Collaborate on platform architecture
  • Reduce errors and leakage

The role covers payments processing, claims submission, benefits verification, and platform architecture, utilizing AWS and monitoring tools like Datadog, PagerDuty, and Sentry.

The ideal candidate is a mid-level product manager with experience in payments processing, claims, and insurance platforms. They should be skilled in managing end-to-end payment flows, collaborating with technical teams, and implementing error reduction strategies to improve financial accuracy.

End-to-end payments flowClaims processingBenefits verificationPayment disbursementTechnical collaboration
Predictive modelingError reductionFinancial leakage reductionInsurance platform architecture
AWSDatadogPagerDutySentry
End-to-end payments flowClaims processingBenefits verificationPayment disbursementReconciliation
Payments processingClaims submissionPayment receiptReconciliationInsurance platform
CollaborationProblem-solvingTechnical decision-makingCross-team communicationAnalytical thinking
Industry Healthcare & Medical
Job Function Managing healthcare payments and claims processing
Role Subtype Product Manager
Tech Domains Amazon Web Services, Datadog, PagerDuty, Sentry
product managerpaymentsclaims processinginsurance platformpayment disbursementreconciliationbenefits verificationtechnical collaborationAWSDatadogPagerDutySentryfinancial leakageerror reductionpredictive modelinginsurance

Lack of experience in payments or insurance platforms, No technical collaboration experience, Entry-level candidates

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