✦ Luna Orbit — Cloud & Infrastructure

Staff Software Engineer - Amazon Connect REMOTE

at Hartford Financial Services Group

📍 21 Locations Remote 💰 $116K – $174K USD / year Posted March 04, 2026
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Position Details

Salary $116K – $174K USD / year
Type Full-Time
Experience mid
Exp. Years 8+ years
Education Bachelor's degree in Computer Science, Information Technology, or a related field
Category Cloud & Infrastructure

About this role

This role involves leading the design and implementation of Amazon Connect contact center solutions, integrating AWS services, and ensuring scalable, secure cloud operations.

Key Responsibilities

  • Lead Amazon Connect design
  • Integrate AWS services
  • Mentor team members
  • Ensure solution scalability
  • Troubleshoot AWS issues

Technical Overview

Focus on Amazon Connect, AWS cloud services, API integration, and infrastructure automation using Terraform and other tools.

Ideal Candidate

The ideal candidate is an experienced Amazon Connect technical lead with over 8 years in cloud computing and AWS services. They possess strong skills in cloud architecture, API integration, and team leadership, with AWS certification as a must-have.

Must-Have Skills

Amazon ConnectAWSAmazon LexAWS LambdaAmazon S3Amazon KinesisAWS certificationexperience with cloud architectureproficiency in programming languages (Node.jsPythonJavaJavaScript)

Nice-to-Have Skills

TerraformAPI ConnectREST APIsSOAP APIsLinuxWindowsPLC programming

Tools & Platforms

Amazon ConnectAWSAmazon LexAWS LambdaAmazon S3Amazon KinesisTerraformAPI Connect

Required Skills

Amazon ConnectAWSAmazon LexAWS LambdaAmazon S3Amazon KinesisTerraformAPI ConnectREST APIsSOAP APIsLinuxWindowsPLC programming

Hard Skills

Amazon ConnectAWSAmazon LexAWS LambdaAmazon S3Amazon KinesisTerraformAPI ConnectREST APIsSOAP APIsAWS certificationLinuxWindowsPLC programming

Soft Skills

leadershipmentorshipproblem-solvingcollaborationcommunicationtroubleshooting

Certifications

Required

AWS certification

Industry & Role

Industry Insurance
Job Function Cloud contact center solutions architect and technical lead

Keywords for Your Resume

Amazon ConnectAWSAmazon LexAWS LambdaAmazon S3Amazon KinesisTerraformAPI ConnectREST APIsSOAP APIsAWS certificationcloud architectureprogramming languagesNode.jsPythonJavaJavaScriptLinuxWindowstroubleshooting

Deal Breakers

Lack of AWS certification, Less than 8 years of experience in software development or cloud computing, No experience with Amazon Connect, Inability to work independently in a remote setting

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