✦ Luna Orbit — Software Engineering

Staff Software Engineer (Backend), Technical Support

at Outreach

📍 Hyderabad Onsite Posted March 12, 2026
Type Not Specified
Experience senior
Exp. Years Not specified
Education Not specified
Category Software Engineering

This role involves developing and maintaining the backend systems of Outreach’s AI-powered support platform, ensuring scalability, reliability, and efficient troubleshooting.

  • Design backend systems
  • Troubleshoot platform issues
  • Implement automation
  • Support AI integrations
  • Ensure system scalability

Focuses on backend development with Python, AI integration, system design, and automation for scalable support solutions.

The ideal candidate is a senior backend software engineer with expertise in Python, system design, and troubleshooting. They have experience supporting AI-powered platforms and demonstrate technical leadership and customer focus.

Backend DevelopmentPythonSystem DesignTroubleshootingAutomation
AICloud IntegrationScalable Systems
PythonAI toolsCloud platforms
Backend DevelopmentPythonAISystem DesignTroubleshootingAutomationCloud IntegrationScalable Systems
Backend DevelopmentPythonAISystem DesignTroubleshootingAutomationCloud IntegrationScalable Systems
Technical LeadershipProblem-solvingCollaborationCommunicationCustomer Obsession
Industry SaaS
Job Function Develop and maintain scalable backend systems for Outreach's support platform
Backend Software EngineerPythonAISystem DesignTroubleshootingAutomationCloud IntegrationScalable SystemsTechnical LeadershipCustomer ObsessionSupport PlatformTechnical SupportSenior Software EngineerSupport EngineeringAI-powered platform

Lack of Python or backend development experience, No experience with AI or cloud integration, Inability to lead technical initiatives

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