STD Claim Support Specialist

Support customers with STD (Short-Term Disability) claim related inquiries and assistance. Handle claim-related requests, manage case information, and ensure accurate documentation while delivering a high level of customer service.

• Provide STD claim support for customer inquiries
• Support claims intake and processing
• Maintain and update case information
• Handle claim-related documents and information
• Deliver responsive customer service remotely

Non-technical claims support role focused on intake and processing support for STD claims. Likely includes organized case management and document handling, but no specific technology stack is provided in the posting.

The ideal candidate is an entry-level customer support professional experienced in handling insurance claims and supporting customers through the claim process. They are detail-oriented, communicate clearly, and can manage cases efficiently in a remote environment.