Position Details
About this role
This role involves maintaining and troubleshooting internal IT infrastructure, supporting cloud and virtualization platforms, and providing technical support to customers and internal teams.
Key Responsibilities
- Maintain internal infrastructure
- Support customer environments
- Manage virtualization and cloud platforms
- Troubleshoot system issues
- Support databases
Technical Overview
The environment includes virtualization (VxRail, VMware), cloud platforms (Azure, AWS, GCP), and enterprise databases (IBM DB2 LUW, IBM i), requiring strong support and troubleshooting skills.
Ideal Candidate
The ideal candidate is a hands-on senior system administrator or support engineer with extensive experience managing virtualization platforms, cloud environments (Azure, AWS, GCP), and enterprise databases like IBM DB2 LUW and IBM i. They should be skilled in troubleshooting, incident response, and supporting both internal infrastructure and external customer environments.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with virtualization platforms (VxRail/VMware), No experience with cloud environments (Azure, AWS, GCP), Lack of support or troubleshooting experience, Inability to work remotely
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