Position Details

Type Not Specified

Experience mid

Exp. Years 1 year

Education Associate's degree (60 college credits) with one year experience in the human services field

Category Healthcare & Medical

About this role

Step-Down Navigator manages the workflow of the step-down process from inpatient to PHP/IOP, engages patients within 24-36 hours of admission, and coordinates with Social Services, UR, and Outpatient Departments to verify transition feasibility.

Key Responsibilities

Meet with eligible patients within 24-36 hours
Confirm transition feasibility with involved departments
Document step-down information in MS4 and Midas
Review reports to identify trends
Report weekly findings

Technical Overview

Role centers on workflow coordination, data collection in Midas and MS4, and reporting; requires data-entry proficiency and collaboration with multiple departments.

Ideal Candidate

Ideal candidate has an associate degree (60 college credits) with one year of human services experience, proficient in data entry with Midas and MS4, and strong organizational and confidentiality skills to manage step-down transitions.

Must-Have Skills

Associate's degree (60 college credits) with one year's experience in the human services fieldAbility to lift and carry up to 50 poundsCPR and first aid experience

Nice-to-Have Skills

Experience with outpatient servicesData analysisMS4 proficiencyMidas proficiency

Tools & Platforms

MidasMS4

Required Skills

Data collectionMidasMS4Eligibility verificationDischarge planningDocumentationReporting

Hard Skills

Data collectionMidasMS4Eligibility verificationDischarge planningDocumentationReporting

Soft Skills

OrganizationalInterpersonalCustomer serviceCreativityHigh energyProblem solvingConfidentiality

Industry & Role

Industry Healthcare & Medical

Job Function Coordinate step-down referrals and transition planning from inpatient to PHP/IOP programs

Role Subtype Step-Down Navigator

Keywords for Your Resume

step-down navigatoroutpatient programphpiopeligibility verificationmidasms4data collectiondischarge planningcase managementrelationship with social servicesutilization reviewoutpatient departmentscolorado springscedar springs hospitalinpatient dischargestep-down referralsdata entryeligibilityreferralsrefusalsreason for refusalreason for ineligibilityattended

Deal Breakers

Associate's degree with one year human services experience requirement, Inability to lift 50 pounds or perform CPR/First Aid

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