About this role
Manage all store operations and lead employees by overseeing staffing, training, ordering, inventory control, merchandise presentation, and daily opening/closing. Evaluate store performance using operating statements and enforce financial and safety standards.
Key Responsibilities
- Recruit, select and retain employees
- Provide employee training and performance evaluations
- Open and close the store on schedule
- Evaluate operating statements to drive sales/profitability
- Manage ordering, inventory levels, and merchandise presentation
Technical Overview
Retail store operations focused on inventory management (Basic Stock Replenishment (BSR)/cycle counts), order planning and in-stock targets, shrink/error control, cashier accountability, and consistent execution of store processes.
Ideal Candidate
The ideal candidate is a store leadership professional who can manage staffing, training, and daily store operations while ensuring compliance with labor laws and company policies. They have strong operational discipline around inventory controls (Basic Stock Replenishment (BSR) and cycle counts), ordering to in-stock targets, and monitoring store performance to reduce shrink and improve profitability.
Must-Have Skills
Recruitselect and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counselingup to and including termination.Ensure that the store is appropriately staffed and effectively opened and closed each day.Personally open the store a minimum of two times per weekPersonally close the store a minimum of two times per weekEvaluate operating statements to identify business trends (including salesprofitabilityand turn)expense control opportunitiespotential shrinkand errors.Order to ensure the meeting or exceeding of in-stock targets; review ordering planseasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.Maintain accurate inventory levels by controlling damagesmarkdownsscanningpaperworkand facility controls.Ensure the financial integrity of the store through strict cashier accountabilitykey
Required Skills
Employee recruitmentEmployee selectionEmployee retentionStaffing managementEmployee trainingPerformance evaluationsEmployee pay rate recommendationsEmployee advancement recommendationsStore opening and closingOperating statement evaluationIn-stock targets orderingOrdering plan reviewInventory managementBasic Stock Replenishment (BSR)/cycle countsMerchandise stagingMerchandise stockingMerchandise storageMerchandise presentationMerchandise fixtures utilizationProduct pricingSignageInventory level maintenanceDamages controlMarkdown controlScanningPaperworkFacility controlsCashier accountabilityKey control
Hard Skills
Employee recruitmentEmployee selectionEmployee retentionStaffing managementEmployee trainingPerformance evaluationsEmployee pay rate recommendationsEmployee advancement recommendationsStore opening and closingOperating statement evaluationIn-stock targets orderingOrdering plan reviewInventory managementBasic Stock Replenishment (BSR)/cycle countsMerchandise stagingMerchandise stockingMerchandise storageMerchandise presentationMerchandise fixtures utilizationProduct pricingSignageInventory level maintenanceDamages controlMarkdowns controlScanningPaperworkFacility controlsCashier accountabilityKey control
Soft Skills
LeadershipCommunicationCoordinating meetings and eventsPerformance managementCounselingSafety and security awarenessProblem solvingAnalytical thinking
Keywords for Your Resume
Store ManagerStore Management21 and olderGeneral SummaryRecruitselect and retainfederal and state labor lawscompany policiestrainingperformance evaluationsemployee pay rateadvancementperformanceconduct and safety expectationsmeetings and eventsopen the storeclose the storeoperating statementssalesprofitabilityturnexpense controlshrinkBasic Stock Replenishment (BSR)cycle countsinventory managementcashier accountability
Deal Breakers
Must be 21 and older (implied by title: STORE MANAGER - 21 and older only), Must be able to personally open the store a minimum of two times per week, Must be able to personally close the store a minimum of two times per week
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