About this role
Manage all store operations and lead employees to ensure effective planning and execution of ordering, receiving, stocking, selling, and staffing. Monitor performance using operating statements and maintain accurate inventory and loss-prevention controls.
Key Responsibilities
- Recruit, select and retain qualified employees
- Provide training and conduct performance evaluations
- Ensure store is properly staffed and open/close daily
- Evaluate operating statements and control expenses/shrink
- Order merchandise to meet in-stock targets and maintain inventory accuracy
Technical Overview
Role focuses on retail operations management, including inventory control procedures (BSR/cycle counts), merchandising presentation standards, cash/key accountability, and ongoing analysis of sales/profitability and shrink indicators.
Ideal Candidate
The ideal candidate is an experienced retail store leader who has managed daily store operations end-to-end, including staffing, training, inventory accuracy, and cash handling. They can drive performance by monitoring operating statements (sales, profitability, turn) and reducing shrink through disciplined processes like BSR and cycle counts.
Must-Have Skills
Manage all employeesEnsure store is properly staffedProvide proper training for employeesConduct performance evaluationsPersonally open the store a minimum of two times per weekPersonally close the store a minimum of two times per weekEvaluate operating statements (salesprofitabilityand turn)Order to meet or exceeding in-stock targetsFollow up on Basic Stock Replenishment (BSR)/cycle countsMaintain accurate inventory levels
Required Skills
employee trainingperformance evaluationsinventory managementorderingreceivingstockingshrink preventionBasic Stock Replenishment (BSR)cycle countscashier accountabilityexpense controlstore opening and closingmerchandise presentation
Hard Skills
Recruiting and selecting employeesEmployee performance evaluationsEmployee trainingEmployee pay rate recommendationsStore opening and closingCashier accountabilityKey controlInventory managementOrdering (to meet in-stock targets)ReceivingStockingBasic Stock Replenishment (BSR)/cycle countsShrink preventionMarkdownsScanningPaperworkFacility controlsOperating statement evaluationExpense control opportunitiesMerchandise stagingMerchandise presentationMerchandise fixtures usageProduct pricingSignageDamages controlTermination counselingSafety and security expectations coordinationCompliance with federal and state labor lawsCompany policies enforcement
Soft Skills
LeadershipCommunicationCross-functional coordinationCoaching and counselingTime managementTeam managementDecision-makingSafety mindsetCustomer service mindset (implied by retail store operations)
Keywords for Your Resume
Store Managerstore processesorderingreceivingstockingpresentationsellingstaffingsupportRecruitselect and retain qualified employeesfederal and state labor lawscompany policiesemployee trainingperformance evaluationsterminationpay rateemployee advancementsafetysecuritystore is properly staffedopen the storeclose the storeoperating statementssalesprofitabilityturnexpense controlshrinkin-stock targetsBasic Stock Replenishment (BSR)cycle countsInventory managementEmployee trainingordering to meet in-stock targetscashier accountability
Deal Breakers
Must be able to personally open the store a minimum of two times per week, Must be able to personally close the store a minimum of two times per week
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