About this role
This role manages the store and is responsible for planning and implementing core store processes including ordering, receiving, stocking, merchandising, selling, and staffing. The Store Manager recruits and trains employees, conducts performance evaluations, opens and closes the store multiple times per week, and analyzes operating statements to drive business results.
Key Responsibilities
- Recruit, select and retain qualified employees
- Train employees and conduct performance evaluations
- Ensure store staffing and daily opening/closing
- Evaluate operating statements for sales, profitability, turn, expenses, shrink, and errors
- Manage ordering, inventory accuracy, and Basic Stock Replenishment (BSR)/cycle counts
Technical Overview
This is a retail operations leadership role focused on execution of ordering and inventory routines such as Basic Stock Replenishment (BSR) and cycle counts. It also includes financial integrity responsibilities such as strict cashier accountability and key control, and operational analysis of sales, profitability, turn, expenses, shrink, and errors.
Ideal Candidate
The ideal candidate is an experienced retail Store Manager who leads daily store operations and manages employees effectively. They bring strong skills in inventory management (including Basic Stock Replenishment (BSR) and cycle counts) and use operating statements to drive sales, profitability, and expense control while reducing shrink and errors.
Must-Have Skills
Recruitselect and retain qualified employees according to federal and state labor laws and company policiesProvide proper training for employeesConduct performance evaluationsEnsure store is properly staffedPersonally open the store a minimum of two times per weekPersonally close the store a minimum of two times per weekEvaluate operating statements to identify business trendsOrder to ensure the meeting or exceeding of in-stock targetsFollow up on Basic Stock Replenishment (BSR)/cycle countsMaintain accurate inventory levels by controlling damagesmarkdownsscanningpaperworkand facility controlsEnsure the financial integrity of the store through strict cashier accountabilitykey
Tools & Platforms
Basic Stock Replenishment (BSR)cycle counts
Required Skills
employee managementstore process managementorderingreceivingstockingpresentationsellingstaffingstore supportrecruitmenttrainingperformance evaluationsoperating statements analysisexpense controlshrink preventioninventory managementBasic Stock Replenishment (BSR)cycle countsmerchandise presentationproduct pricingsignagedamage controlmarkdownsscanningpaperworkfacility controlscashier accountabilitykey control
Hard Skills
Employee managementStore process managementOrderingReceivingStockingPresentationSellingStaffingStore supportRecruitselect and retain qualified employeesEmployee trainingPerformance evaluationsEmployee pay rate recommendationsEmployee advancement recommendationsSafety expectations communicationSecurity expectations coordinationStore openingStore closingOperating statements evaluationSales trend analysisProfitability analysisTurn analysisExpense control opportunitiesPotential shrink identificationErrors identificationIn-stock targets managementOrdering plan reviewSeasonal direction managementInventory management issues resolutionBasic Stock Replenishment (BSR)cycle counts follow-upMerchandise stagingMerchandise stocking and storageMerchandise presentation standardsMerchandise fixtures utilizationProduct pricingSignageInventory accuracy maintenanceDamages controlMarkdowns controlScanningPaperwork managementFacility controlsCashier accountabilityKey control
Soft Skills
LeadershipCommunicationCoachingPerformance managementSafety and security leadershipDecision-makingProblem-solving
Keywords for Your Resume
Store ManagerStore managementGeneral SummaryRecruitselect and retain qualified employeesfederal and state labor lawsemployee trainingperformance evaluationsemployee pay rateadvancementsafetysecuritypoliciesopen the storeclose the storeoperating statementssalesprofitabilityturnexpense controlshrinkin-stock targetsBasic Stock Replenishment (BSR)cycle countscashier accountabilitykey controlinventory management
Deal Breakers
Must be able to personally open the store a minimum of two times per week, Must be able to personally close the store a minimum of two times per week, Must be able to manage recruiting, training, and performance evaluations for store staff
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