About this role
This role is responsible for managing all employees and overseeing effective planning and implementation of store processes. The Store Manager leads recruiting, training, performance evaluations, daily store opening and closing, and uses operating statements to drive sales, profitability, and expense control.
Key Responsibilities
- Recruit, select and retain qualified employees
- Train employees and conduct performance evaluations
- Ensure store is properly staffed and manages daily opening/closing
- Evaluate operating statements for business trends and expense control
- Manage ordering, inventory levels, shrink, and in-stock targets
Technical Overview
Technical scope centers on retail operations execution rather than IT systems. Core execution includes inventory processes such as Basic Stock Replenishment (BSR) and cycle counts, merchandising presentation standards, and financial controls such as strict cashier accountability and key control.
Ideal Candidate
The ideal candidate is an experienced retail Store Manager with a strong background leading daily store operations, including ordering, receiving, stocking, merchandising, and staffing. They can analyze operating statements (sales, profitability, turn) to control expenses and reduce shrink while maintaining accurate inventory through Basic Stock Replenishment (BSR) and cycle counts.
Must-Have Skills
Recruitselect and retain qualified employees according to federal and state labor laws and company policiesProvide proper training for employeesConduct performance evaluationsEnsure store is properly staffedPersonally open the store a minimum of two times per weekPersonally close the store a minimum of two times per weekEvaluate operating statements to identify business trendsFollow up on Basic Stock Replenishment (BSR)/cycle countsMaintain accurate inventory levelsEnsure the financial integrity of the store through strict cashier accountabilitykey
Tools & Platforms
Basic Stock Replenishment (BSR)cycle countsStandard Operating Procedures manualEmployee Handbook
Required Skills
employee managementstore process managementorderingreceivingstockingpresentationsellingstaffingstore supportrecruitmenttrainingperformance evaluationsoperating statements analysisexpense controlshrink preventioninventory managementBasic Stock Replenishment (BSR)cycle countsmerchandise presentationproduct pricingsignagedamage controlmarkdownsscanningpaperworkfacility controlscashier accountabilitykey control
Hard Skills
Employee managementStore process managementOrderingReceivingStockingPresentationSellingStaffingStore supportRecruitselect and retain qualified employeesTraining employeesPerformance evaluationsEmployee pay rate recommendationsEmployee advancement recommendationsStore openingStore closingSales analysisProfitability analysisTurn analysisExpense controlShrink preventionInventory managementBasic Stock Replenishment (BSR)cycle countsStaging merchandiseStocking merchandiseStorage of merchandiseMerchandise presentationMerchandise fixturesProduct pricingSignageDamage controlMarkdownsScanningPaperworkFacility controlsCashier accountabilityKey control
Soft Skills
LeadershipCommunicationCoachingPerformance managementSafety leadershipSecurity awarenessTeamworkCustomer service leadershipDecision-makingProblem-solving
Keywords for Your Resume
Store ManagerStore managementGeneral SummaryRecruitselect and retain qualified employeesfederal and state labor lawsemployee trainingperformance evaluationsemployee pay rateadvancementsafetysecuritypoliciesopen the storeclose the storeoperating statementssalesprofitabilityturnexpense controlshrinkin-stock targetsBasic Stock Replenishment (BSR)cycle countscashier accountabilityinventory management
Deal Breakers
Must be able to personally open the store a minimum of two times per week, Must be able to personally close the store a minimum of two times per week, Must be able to manage recruiting, training, and performance evaluations for store staff
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