About this role
The Store Manager is responsible for managing all employees and overseeing effective planning and implementation of store processes, from ordering through selling and staffing. The role includes performance management, inventory control, and financial integrity with strict cash and security procedures.
Key Responsibilities
- Lead and train employees
- Ensure store open/close coverage
- Review operating statements and trends
- Manage ordering and in-stock targets
- Control inventory, shrink, and cash (cashier accountability, key control)
Technical Overview
Operational management role focused on store execution and KPI tracking through operating statements. Implements in-stock targets and inventory controls including damages, markdowns, scanning, and paperwork, with follow-up on Basic Stock Replenishment (BSR)/cycle counts and cash controls like cashier accountability and key control.
Ideal Candidate
The ideal candidate is a Store Manager who can lead and develop employees while executing every store process end-to-end, including ordering, receiving, stocking, merchandising presentation, and staffing. They have strong operational and financial acumen to review operating statements, prevent shrink through inventory control, and uphold cashier accountability and key control standards.
Must-Have Skills
Manage the storePlan and implement store processes including orderingreceivingstockingpresentationsellingstaffing and supportRecruitselect and retain qualified employeesProvide proper trainingEnsure the store is appropriately staffed and effectively opened and closed each dayEvaluate operating statements to identify business trendsOrder to ensure the meeting or exceeding of in-stock targetsFollow up on Basic Stock Replenishment (BSR)/cycle countsMaintain accurate inventory levelsEnsure financial integrity through strict cashier accountability and key control
Tools & Platforms
Operating statementscompany policiesemployee handbookSOP manual
Required Skills
management of all employeesplanning and implementation of store processes (orderingreceivingstockingpresentationsellingstaffingsupport)recruit select retain qualified employeesfederal and state labor lawsemployee trainingperformance evaluationscounseling and terminationpay rate and advancement recommendationscommunicate performance conduct and safety expectationscoordinate meetings and eventsensure store opened and closed each daypersonally open store minimum two times per weekpersonally close store minimum two times per weekevaluate operating statements for business trends (salesprofitabilityturn)expense controlpotential shrinkerrorsorder to meet in-stock targetsreview ordering plan weeklyfollow up on Basic Stock Replenishment (BSR)/cycle countsstaging stocking storage merchandisemerchandise presentationmerchandise fixturesproduct pricing and signagemaintain accurate inventory levelscontrol damages markdowns scanning paperwork facility controlscashier accountabilitykey control
Hard Skills
Manage employeesPlanning and implementing store processesOrderingReceivingStockingPresentationSellingStaffingSupportRecruitselect and retain qualified employeesEnsure store is properly staffedProvide training for employeesConduct performance evaluationsEmployee counselingTermination decisionsMake recommendations regarding employee pay rate and advancementCoordinate meetings and eventsEnsure store opened and closed each dayPersonally open the store a minimum of two times per weekPersonally close the store a minimum of two times per weekEvaluate operating statementsIdentify business trendsExpense control opportunitiesPotential shrinkErrorsOrder to ensure meeting or exceeding in-stock targetsReview ordering plan on a weekly basisFollow up on Basic Stock Replenishment (BSR)/cycle countsFacilitate stagingstocking and storage of merchandiseFollow defined company work processesEnsure merchandise presentation according to established practicesUtilize merchandise fixtures properly including presentationproduct pricing and signageMaintain accurate inventory levelsControl damagesControl markdownsControl scanningControl paperworkControl facility controlsEnsure financial integrity through strict cashier accountabilityKey control
Soft Skills
LeadershipEmployee coachingPerformance managementCommunicationSafety and security leadershipAttention to detailDecision-makingCustomer-focused service
Keywords for Your Resume
Store Managermanagement of all employeesorderingreceivingstockingpresentationsellingstaffingsupportrecruitselectretain qualified employeesfederal and state labor lawsemployee trainingperformance evaluationsterminationpay rateadvancementsafetysecuritypoliciesstore opened and closed each daypersonally open the storepersonally close the storeoperating statementsbusiness trendssalesprofitabilityturnexpense control opportunitiesshrinkerrorsin-stock targetsordering planseasonal directioninventory management issuesBasic Stock Replenishment (BSR)cycle countsstagingstoragemerchandise presentationmerchandise fixturesproduct pricingsignagedamagesmarkdownsscanningpaperworkfacility controlscashier accountabilitykey controlinventory management
Deal Breakers
Must be able to personally open the store a minimum of two times per week and personally close it a minimum of two times per week, Must be able to manage employee training and performance evaluations
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