Position Details

Salary $55K – $55K USD / year

Type Full-Time

Experience mid

Exp. Years 4 years

Education Not specified

Category Operations & Logistics

About this role

Oversee beverage operations at the DIVE outlet, lead shift staffing, ensure guest service excellence, and maintain compliance with health and gaming regulations. Responsible for training, coaching, and discipline as needed while managing labor costs.

Key Responsibilities

Supervises the daily operation of the DIVE outlet
Conducts pre-shift meetings and adjusts schedule to meet budgeted labor costs
Ensures proper training and development of subordinates
Maintains safety and sanitary condition of assigned areas
Recommends wage increases and promotions

Technical Overview

Operations management, hospitality, compliance, and people management; no IT systems specified.

Ideal Candidate

The ideal candidate is a mid-level supervisor with 4+ years of beverage/ops experience, strong customer service and leadership skills, capable of managing shift staffing and ensuring compliance with gaming and health regulations.

Must-Have Skills

Minimum 4 years related experienceat least two years of supervisory experienceread and interpret documents such as safety rulesoperating and maintenance instructions and procedure manualsAbility to speak effectively before groups of customers or employeeslift up to 50 poundsreadwritespeakand understand Englishoperate office equipmentphysically mobileable to work in mentally and physically stressful situations

Required Skills

supervisory experiencecustomer serviceleadershipproblem solvingcommunicationteamworktraining and developmentschedulinglabor cost managementsafety complianceEnglish proficiency

Soft Skills

interpersonal skillscustomer servicecommunicationproblem-solvingteamworkleadershiptraining and developmenttime managementadaptability

Industry & Role

Industry Hospitality & Gaming

Job Function Oversee beverage service operations and staff to deliver guest experience while managing labor costs and compliance.

Role Subtype Shift Supervisor

Keywords for Your Resume

supervisorsupervisory experienceDIVE outletHarrah's Resort Southern Californiafamily-style servicecustomer serviceinterpersonal skillscommunicationteam buildingproblem-solvingread and interpret documentssafety rulesoperating and maintenance instructionsprocedure manualsspeak effectively before groupsenglishlift up to 50 poundsbend reach kneel twiststand to workfederal gaming lawsgaming lawslabor costssafety and securityenglish proficiency

Deal Breakers

Not willing to work in casino environment, Lack of supervisory experience, Unable to lift 50 pounds

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Supervisor Beverage Shift- Full Time, Dive Bar (Harrah's SoCal)

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