✦ Luna Orbit — IT Support & Helpdesk

Support Engineer / Project Manager

at Enterfusion

📍 Orlando, FL, US Remote 💰 $70K – $85K USD / year Posted March 27, 2026
Salary $70K – $85K USD / year
Type Not Specified
Experience mid
Exp. Years 3+ years
Education Bachelor’s degree in computer science, Information Technology, or related discipline or more than 3+ years of related experience
Category IT Support & Helpdesk

This role involves supporting enterprise IT infrastructure remotely, managing Windows Server, Active Directory, Azure, and endpoint security, with a focus on troubleshooting and system security.

  • Support enterprise Active Directory and Azure, troubleshoot network and server issues, manage endpoint security, support remote infrastructure, ensure system security and uptime

The technical environment includes Microsoft 365, Azure, Intune, Windows Server, Active Directory, DNS, DHCP, VoIP systems, and remote management tools, supporting enterprise IT operations.

The ideal candidate is a mid-level IT support professional with 3+ years of experience supporting Windows Server, Active Directory, Azure, and endpoint security, capable of troubleshooting complex issues remotely.

Microsoft Azure ADIntuneendpoint securityWindows ServerActive DirectoryDNSDHCPVoIPPowerShelltroubleshooting
Microsoft 365Azureendpoint security toolsWindows 10/11ScriptingRemote monitoring
Microsoft 365AzureIntuneWindows ServerActive DirectoryDNSDHCPVoIPPowerShellRemote monitoring and management
troubleshootinghardwaresoftwarecloudnetworkmicrosoft 365azureintuneendpoint securitywindows serveractive directorydnsdhcpvoipasteriskciscowindows 10/11powershellremote monitoringmanagement toolsscripting
TroubleshootingHardwareSoftwareCloudNetworkMicrosoft 365AzureIntuneEndpoint securityWindows ServerActive DirectoryDNSDHCPVoIPAsteriskCiscoWindows 10/11PowerShellRemote monitoringManagement toolsScripting
communicationorganizationproblem-solvingteamworkclient communication

Required

Microsoft 365 CertifiedMicrosoft CertifiedCompTIA Network+

Preferred

Microsoft Certified: Azure AdministratorMicrosoft Certified: Security
Industry Information Technology
Job Function Remote IT infrastructure support engineer
Role Subtype Help Desk L2
Tech Domains Microsoft 365, Azure, Intune, Windows Server, Active Directory, DNS, DHCP, VoIP, Asterisk, Cisco, Remote monitoring and management
Clearance Required None
Visa Sponsorship No
help deskit supportremote supporttroubleshootingwindows serveractive directoryazureintuneendpoint securitypowershellnetwork supportdnsdhcpvoipasteriskciscowindows 10windows 11remote monitoringmanagement tools

Less than 3 years of relevant experience, No experience with Azure or Active Directory, Unwilling to work remotely, Lack of troubleshooting skills, No relevant certifications

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