Position Details

Salary $85K – $160K USD / year

Type Full-Time

Experience mid

Exp. Years 3+ years

Education Not specified

Category Software Engineering

About this role

Sustaining Software Engineer to troubleshoot and fix issues in Vault CRM products, build tooling, and collaborate with cross-functional teams to ensure customer success.

Key Responsibilities

Troubleshoot critical customer issues in Vault CRM products
Fix bugs in Vault CRM code
Learn Vault CRM modules to support customers
Build tools for troubleshooting
Collaborate with Dev, Support, Product, QA

Technical Overview

Stack includes Java backend, web/mobile app development with HTML/CSS, C#, Swift, Objective-C, SQL, and AWS, focusing on Vault CRM/Veeva Vault integrations.

Ideal Candidate

The ideal candidate is a mid-level sustaining software engineer with 3+ years in Vault CRM, strong Java backend and mobile/web app troubleshooting, and AWS experience.

Must-Have Skills

None listed

Nice-to-Have Skills

Python scriptingExperience with Vault CRM / Veeva Vault

Tools & Platforms

Vault CRMVeeva VaultAWSSQLJavaHTML/CSSC#SwiftObjective-C

Required Skills

JavaSQLHTMLCSSC#SwiftObjective-CBackend developmentTroubleshootingVault CRMVault CRM / Veeva VaultAWSWeb appsMobile apps

Hard Skills

JavaSQLHTMLCSSC#SwiftObjective-CBackend developmentTroubleshootingVault CRMVeeva VaultJava backendWeb appsMobile appsAWS

Soft Skills

Customer focusCommunicationTeamworkProblem solving

Industry & Role

Industry SaaS

Job Function Sustaining software engineer for Vault CRM product in a remote environment

Role Subtype Sustaining Engineer

Tech Domains Java, SQL, HTML, CSS, C#, Swift, Objective-C, AWS, Vault CRM, Veeva Vault

Keywords for Your Resume

sustaining software engineervault crmveeva vaultjavasqlhtmlcssc#swiftobjective-cawsbackend developmenttroubleshootingweb appsmobile appsremoteenterprise softwarecustomer issuessupport engineeringVault CRMVeeva VaultJavaSQLAWSBackend developmentTroubleshootingWeb appsMobile appsHTML/CSS

Deal Breakers

3+ years of software support or sustaining experience, Experience with Vault CRM / Veeva Vault

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